Field Engineering Support
Company: Michael Page
Location: Harrisburg
Posted on: May 8, 2024
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Job Description:
My client is seeking a highly skilled and motivated Field
Service Engineer to provide technical support, installation, repair
and maintenance of our analytical instruments at customer sites.
The Field Service Engineer will be responsible for ensuring that
our customers receive exceptional service and support, in order to
maximize their satisfaction and the performance of our products.
Our client is the world's largest manufacturer of freezing-point
osmometers used in clinical, pharmaceutical, and biotechnology
laboratories. Our client is also a leading supplier of analytical
instruments and test kits for the food, dairy, and industrial
microbiological markets and has technical expertise in cytology,
image analysis, and infrared spectroscopy. Their products are
supported by a worldwide network of direct sales people and
distributors, and 24/7 technical support.
The Field Service Engineer will be responsible for:
Provide technical support to customers, either by phone, email, or
on-site visits, to troubleshoot and resolve issues with our
products.
Maintain accurate and up-to-date records of all service activities,
including service reports, customer feedback, and spare parts
inventory.
Develop and maintain a thorough understanding of our products and
their applications, as well as keep up-to-date with the latest
technological advances in the industry.
Participate in training sessions and seminars to maintain and
expand your technical knowledge and skills.
Adhere to company safety policies and procedures and promote a safe
work environment.
The successful Field Service Engineer will have:
Bachelor's degree in engineering, or related field experience
At least 3 years of experience in field service, installation,
and/or technical support of electronics
This position includes a competitive rate, bonus structure, and
overtime eligible.
MPI does not discriminate on the basis of race, color, religion,
sex, sexual orientation, gender identity or expression, national
origin, age, disability, veteran status, marital status, or based
on an individual's status in any group or class protected by
applicable federal, state or local law. MPI encourages applications
from minorities, women, the disabled, protected veterans and all
other qualified applicants.
Keywords: Michael Page, Harrisburg , Field Engineering Support, Engineering , Harrisburg, Pennsylvania
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