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Unemployment Compensation Tax Technician Trainee

Company: Commonwealth of Pennsylvania
Location: Harrisburg
Posted on: March 25, 2020

Job Description:

Unemployment Compensation Tax Technician TraineePrintApplyUnemployment Compensation Tax Technician TraineeSalary$34,680.00 - $51,736.00 AnnuallyLocationDauphin County, PAJob TypeCivil Service Permanent Full-TimeDepartmentDepartment of Labor & IndustryJob NumberCS-20200965-06703Closing4/2/2020 11:59 PM EasternJob Code06703Position Number00051280UnionAFSCMEBargaining UnitA1Pay GroupST04Bureau/Division Code00122000Bureau/DivisionOffice of Unemployment Compensation Tax ServicesWorksite Address651 Boas StreetCityHarrisburgZip Code17121Contact NameEric MillerContact Phone717-783-8860Contact Emailerimmill@pa.gov

  • Description
  • Benefits
  • QuestionsTHE POSITIONAre you looking for a rewarding career in financial records and transactions and a career in public service? If so, look no further! The Department of Labor & Industry is looking for highly motivated individuals to help a wide range of employers comply with Unemployment Compensation (UC) law. IMPORTANT: YOU MUST APPLY TO THIS VACANCY POSTING, MEET ELIGIBILITY REQUIREMENTS, COMPLETE THE SUPPLEMENTAL QUESTIONS AND RECEIVE A SCORE. YOUR SCORE IS ONLY VALID FOR THIS SPECIFIC VACANCY. ONCE THIS POSITION IS FILLED, YOUR SCORE IS NO LONGER VALID.
    • Full-time employment
    • Work hours - 8:30 AM - 5:00 PM Monday - Friday with one hour lunch
    • Must successfully complete training period for promotion with a salary increase
    • Multiple positions may be filled from this postingDESCRIPTION OF WORKAs a Unemployment Compensation Tax Technician Trainee, you will assist in the establishment, maintenance and control of employer Unemployment Compensation accounts. This is an excellent six-month training program that provides valuable experience and a stepping stone toward a rewarding career! REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQualifications:
      • Must meetPA residency requirement For more information on ways to meet PA residency requirements, follow thelinkand click on Residency
      • Minimum Experience and Training Requirements -Two years of bookkeeping experience in the maintenance of fiscal or financial records and graduation from high school;ORan equivalent combination of experience and training.
      • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
      • Must be able to perform essential job functionsVeterans: Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go towww.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals)The Commonwealth of Pennsylvania is proud to be an equal opportunity employer supporting workplace diversity.EXAMINATION INFORMATION
        • Score valid for this specific posting only
        • Score based on information reported on application and supplemental questions
        • Provide complete and accurate information or:
        • score may be lower than deserved
        • application processing may be delayed
        • disqualification may result
        • May only testonceunder this announcement
        • Email notice of test results providedHealth & WellnessWe offer a comprehensive benefits package, including health coverage, vision, dental, and wellness programs.*Work/Life BalanceWe understand that there is more to life than work and we want you to enjoy it!For most positions, we offer paid vacation days, paid sick days, military leave, as well as paid time off for most major U.S. holidays. Alternate work schedules and telecommuting arrangements are available for certain positions.Career DevelopmentWe want to help you grow and see your goals become a reality! Supervisors and human resource staff are available to help employees create a plan to develop skills for their current jobs or prepare for the next step in their careers. Employees can easily transfer between positions or agencies to expand knowledge and pursue new challenges while retaining leave and benefits. Additionally, there are a variety of programs available to help get you where you need to be.Other RewardsCommonwealth employees enjoy many other rewards, including opportunities for recognition, workplace charitable giving, and even special employee-only discounts.For more information about benefits, health and wellness, work-life balance, career development, and other rewards go towww.employment.pa.govand click on the benefits box.*Eligibility rules apply.01Please indicate the level of college-level coursework in accounting, economics, finance or business administration you have completed.If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.If you answer "yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.
          • A. I have completed a bachelor's degree program in accounting, economics, finance or business administration.
          • B. I have completed an associate's degree program in accounting, economics, finance or business administration.
          • C. I have completed some college-level coursework in accounting, economics, finance or business administration.
          • D. I have not completed any college-level coursework in accounting, economics, finance or business administration.02How many years of bookkeeping experience in the maintenance of fiscal or financial records do you have?
            • A. Two or more years
            • B. Less than 2 years
            • C. None03If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.04You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
              • Yes05WORK BEHAVIOR 1 - TECHNICAL ASSISTANCE- Utilizes customer service skills to respond to internal or external customer inquiries related to unemployment compensation accounts and tax liability. Interprets and explains the provisions of applicable laws and regulations to employers.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
                • A. I have experience utilizing customer service skills to understand concerns and explain relevant information. I was responsible for answering general questions and providing technical advice as necessary.
                • B. I have experience utilizing customer service skills to understand concerns and explain relevant information. Iwas responsible for answering general questions, but I referred technical questions to someone else to provideinformation.
                  • C. I have college-level coursework in areas such as psychology, counseling, public speaking, public relations, or education.
                  • D. I have NO experience or coursework related to this work behavior.06In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
                    • The name of the employer where you gained this experience.
                    • The actual duties you performed related to providing technical assistance.
                    • Your level of responsibility.07If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
                      • College/University
                      • Course Title
                      • Credits/Clock Hours08WORK BEHAVIOR 2 - ANALYZING INFORMATION- Analyzes and summarizes financial data, transactions, documents, records, reports, accounts, or other technical information for compliance to applicable laws, provisions, and regulations, and to determine a course of action.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
                        • A. I have experience analyzing and summarizing reported data. My analysis included a review for adherence to applicable policies, rules, and regulations in order to determine a course of action.
                        • B. I have experience analyzing and summarizing reported data. Someone else was responsible for reviewing the data for adherence to applicable policies, rules, and regulations in order to determine a course of action.
                        • C. I have college-level coursework in areas such as data analysis, statistics, accounting, finance, or legal studies.
                        • D. I have NO experience or coursework related to this work behavior.09In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
                          • The name of the employer where you gained this experience.
                          • The actual duties you performed related to analyzing information.
                          • Your level of responsibility.10If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
                            • College/University
                            • Course Title
                            • Credits/Clock Hours11WORK BEHAVIOR 3 - RESEARCH- Conducts research by gathering information from individuals, financial records, transactions, and accounts to determine their status and accuracy. Establishes relevant facts and information necessary for delinquent account collection efforts, or corrective actions to be taken.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
                              • A. I have experience researching records and files and obtaining information from individuals for various projects and reports. When given a topic, I was responsible for compiling all available information from a variety of data sources.
                              • B. I have experience researching specifically requested information from a single location.
                              • C. I have college-level coursework in areas such as research methods, research design and analysis, data collection, business administration, or public administration.
                              • D. I have NO experience or coursework related to this work behavior.12In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
                                • The name of the employer where you gained this experience.
                                • The actual duties you performed related to research.
                                • Your level of responsibility.13If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
                                  • College/University
                                  • Course Title
                                  • Credits/Clock Hours14WORK BEHAVIOR 4 - WRITTEN COMMUNICATION- Drafts written, technical, or narrative documents pertaining to financial accounts such as summaries of findings, statements of financial interest, and recommendations related to the availability of credits or issuance of refunds.Levels or PerformanceSelect the "Level of Performance" which best describes your claim.
                                    • A. I have experience preparing written, technical, or narrative documents. I was responsible for the final document that conveyed customized information to the intended recipients.
                                    • B. I have experience preparing written, technical, or narrative documents. I was responsible for compiling a portion of the document; however, someone else was responsible for the final version that conveyed customized information to the intended recipients.
                                    • C. I have college-level coursework in business writing, technical writing, English composition, journalism, or communications.
                                    • D. I have NO experience or coursework related to this work behavior.15In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
                                      • The name of the employer where you gained this experience.
                                      • The actual duties you performed related to written communication.
                                      • Your level of responsibility.16If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
                                        • College/University
                                        • Course Title
                                        • Credits/Clock HoursRequired QuestionAgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Websitehttp://www.employment.pa.gov

Keywords: Commonwealth of Pennsylvania, Harrisburg , Unemployment Compensation Tax Technician Trainee, Accounting, Auditing , Harrisburg, Pennsylvania

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