Director, Planning & Project Management

Company: CTI Education Group
Location: Harrisburg
Posted on: April 3, 2021

Job Description:

Job Description - Director, Planning & Project Management (21000017) Job Description Director, Planning & Project Management - ( 21000017 ) Description - This position is the focal point of all project management activities for the organization. The incumbent develops and provides leadership and direction to the project management practice across the enterprise; develops and implements Corporate Project Management Processes, including a System Development Methodology. This position provides project managers with the methodology, tools, training and mentoring required to successfully complete projects in terms of budgets, timing, costs and manpower requirements based on the business need. COMPETENCIES AND Essential Duties Coaching & Influencing

• Assists with HR recruiting, hires, organizes, directs, coaches, develops staff and assesses performance as required to maintain department performance, maintain reliability/availability commitments to the business, as well as supporting long term corporate business strategies.
• Provide PM training programs and coaching, facilitate knowledge sharing among project managers.
• Responsible for multiple project managers and for the performance of project management in the organization. Provides strong leadership and structure to their efforts in delivering projects on time, within budget, and based on scope
• Serves as a subject matter expert to mentor and train project managers, with the purpose of strengthening their skill sets.
• Promotes projects and the project management process to all stakeholders.
• Directs the development, use, and maintenance of project management methodology standards.
• Directs the development, reporting, and monitoring of project capital and expense budgets. Facilitating Change
  • Responsible for the cost effective design, development, integration, implementation, testing and maintenance of the company's mission-critical applications and the underlying development environment/standards in support of the business operational/strategic plans while ensuring highly available, reliable business services.
  • Ensures that business solutions implemented are delivered efficiently and effectively, service levels are provided and provisions for business recovery are met.
  • Participates in the development of long range strategic plans/operational plans for the IT Division, and translates those plans into departmental level tactical/operational plans. Directs the implementation of approved tactical plans.
  • As part of a special project, performs research, analysis, recommendation and implementation of development methodologies, languages, tools, techniques, and products in support of the business application strategy and to deliver innovative and effective solutions for the business.
  • Responsible for developing, implementing and maintaining a project management methodology. Ensures that standards evolve with changing multi-vendor platforms.
  • Directs the negotiation and administration of vendor, outsourcer and consultant contracts and service agreements. Responsible for timely delivery and high quality solutions from vendors/consultants. In addition, is responsible for ensuring the right vendor partnerships are established and maintained as business and technological needs change and evolve. Ability to Grow & Adapt
    • Promotes projects and the project management process to all stakeholders.
    • Serves as a catalyst for project management maturity and bridge the gap between individual projects and portfolio level needs and solutions. Conflict Management
      • Ensures client satisfaction. Partners with the business to develop future business/IT direction and plan future projects. Establishes and maintains appropriate IT service levels in support of the business reliability and availability. Ensures effective communication and working relationships between IT units, business units, and vendors/consultants.
      • Collaborates heavily with Senior IT and Divisional management, project teams, and key personnel to ensure delivery of effective, on time, on budget, high quality projects/business solutions that leverage our technologies and ensure that our solutions are positioned for future growth and technological advances.
      • Builds and maintains strong internal relationships with both IT and business executives, officers and managers, and peers externally. Strategic Planning
        • Personally manages strategic level projects to ensure delivery of effective on time, on budget, high quality projects/business solutions to meet the strategic needs of the company. Has ongoing and regular communication/contact with the organization's senior management team.
        • Responsible for leading project teams on projects that cross departmental lines and have company-wide significance.
        • Develops and presents project plans and reports status to upper management in order to gain approval/direction related to project issues.
        • Communicates project status to appropriate individuals, including steering committees and senior executives.
        • Responsible for financial oversight and appropriate financial analysis of all aspects of assigned project development and implementation and the project budget.
        • Responsible for developing and maintaining project plans using MS Project or comparable software.
        • Effectively brings the appropriate internal and/or external resources together to form an effective and efficient project team.
        • Initiates and ensures the implementation of projects determined to be beneficial to company and that projects are completed in the determined timelines and accomplish the goals set forth in the project plan.
        • Maintains awareness of, and work to ensure that projects are aligned with, the company's strategic objectives. Planning and Organizing
          • Facilitates business discussions to establish priorities for all projects, including conducting IT and business workload analysis/projections.
          • Coordinates project management office activities including project portfolio management and reporting, project prioritization, manpower coordination, coordination of training and mentoring, and enforcement of project management guidelines.
          • Supports uniform planning, tracking, and reporting of individual projects and for the IT portfolio. Monitoring Information
            • Accountable for multiple project capital and expense budgets.
            • Responsible for assuring templates are developed and utilized to assure efficient progress across the IT project portfolio. Performs various projects requested or assigned by the Vice President, Enterprise Project Management CORPORATE CORE COMPETENCIES Effectively Communicates and Connects
              • Articulates and presents important information clearly and concisely across all levels of the organization; fostering a feedback loop around decisions made, status of initiatives, etc., to all contributors.
              • Creates healthy tension by challenging ideas and assumptions that impact business results to drive improvement; embraces conflict.
              • Shapes the opinions of senior individuals by presenting persuasive arguments; negotiates solutions to best meet business needs.
              • Provides feedback to direct reports on an ongoing basis.
              • Encourages individuals in the department to provide feedback and challenge others, justifying their reasoning. Customer Focused
                • Predicts broad need across customer groups based on business, industry and economic trends.
                • Develops strong relationships and proactively builds new relationships through responsiveness at all levels within the organization.
                • Use customer experience to influence add-on offerings driving growth and profitability.
                • Leads development of cross team, cutting edge solutions to address emerging customer needs.
                • Recognizes and understands the customer needs to drive superior customer experience across the customer journey.
                • Takes action to create a superior customer experience.
                • Leads others to build relationships with key influencers. Talent Development Mindset
                  • Develop learning strategies that reinforce the importance of technical and personal development.
                  • Support continuing education, suggest and/or deliver training, and/or facilitate developmental experiences.
                  • Provide meaningful or challenging opportunities and delegate work to build others' skills; encourage teams to learn from each other and from others in the organization.
                  • Set clear performance expectations; reward and recognize individuals and teams for high performance, and encourage others to do the same.
                  • Finds opportunities to individually coach others, providing specific insights and tips to enhance skills, knowledge, or work performance.
                  • Identifies career paths and informs training/experience needed to move into other roles. Demonstrates Adaptability
                    • Generates numerous ideas and takes action on new approaches to address a range of departmental work areas; encourages others to generate ideas.
                    • Considers non-conventional ideas and approaches when developing solutions that have the potential to improve services delivered by the business.
                    • Launches a variety of initiatives that contribute to departmental success with cohesive purpose.
                    • Pursues success with tenacity and persistence, actively seeking feedback on where continuous improvement is needed and turning difficult situations into opportunities for growth.
                    • Advocates change initiatives and proactively develops and implements strategies to help others embrace change and overcome resistance to change. Demonstrates Accountability
                      • Collaborates to make critical decisions that have important outcomes for the business; takes full responsibility for decisions, ensuring resulting action is taken.
                      • Establishes departmental expectations and reputation for accountability by driving accurate and impactful work results and rewarding demonstrated behavior of ownership and accountability.
                      • Anticipates department deliverables, timelines and behaviors, setting expectations and priorities, allowing team members to meet objectives and operate effectively.
                      • Forecasts long-term needs for the business and establishes a plan to execute.
                      • Addresses and communicates difficult personnel and business scenarios. SPECIAL RELATIONSHIPS
                        • • Interact with all levels of authority and divisions within the organization.
                          • Interact with external contacts (vendors, solution providers, industry peers, Insurance/IT organizations) to ensure the delivery of effective solutions for the organization.
                          • Forge relationships with divisional peers to collaboratively develop business solutions.
                          • Reports via matrix management to individual project sponsors
                          • Directly accountable to Executive Level Staff for strategic projects.
                          • Responsible to executive steering committee (ESC) for the success of assigned projects. ESC is comprised of CEO, COO, CFO, CIO, and the senior most officer of the project being managed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Why Penn National Insurance
                            • A career with Penn National Insurance--offers a total rewards package that makes us a regional employer of choice. When you are part of the Penn National Insurancefamily, we want you to feel secure in:
                              • Your Career: We offer a comprehensive benefit and compensation package including a generous 401k match, graded profit sharing, recognition programs, and incentive compensation. Additionally, Penn National Insurance company policy provides for remote access, flex-scheduling, and a dress-for-your-day dress code.
                                • Your Employer: Penn National Insurance celebrated its 100 th anniversary in 2019. With the $1 billion direct written premium threshold in sight, the company is utilizing innovation solutions and analytic insights to grow its share of the small commercial and middle market business, as well as personal lines. Our proud tradition of adhering to a relationship-driven business model, and our ability to adapt to changes over time reinforce our reliability and strength.
                                  • Your Community: The Company and our employees donate more than $500,000 annually to fund enrichment programing throughout the communities we serve. Our United Way campaign raised an additional $350,000 last year. We are also taking real steps to decrease our environmental impact. We have added bicycle accommodations, enhanced energy efficiency, introduced water conservation measures, and implemented cool-roof technology.
                                    • Your Future: We create a rewarding career path and enable long-term retention by offering enhanced benefits around continuing education and professional development. The average employee tenure at Penn National Insurance is 14 years! Qualifications - EDUCATION/CREDENTIALS
                                      • Bachelor's degree required or 8 years comparable work experience required
                                      • Project Management/ Agile certification preferred EXPERIENCE
                                        • A minimum of 7 years of technical experience required
                                        • 5 years previous project management experience required
                                        • Property/Casualty insurance industry experience preferred TECHNICAL/PROFESSIONAL KNOWLEDGE
                                          • Demonstrated customer service skills
                                          • Demonstrated verbal and written communication skills
                                          • Demonstrated software development lifecycle management.
                                          • Demonstrated advanced project management skills
                                          • Demonstrated advanced leadership and team building skills
                                          • Demonstrated multi-tasking skills
                                          • Demonstrated problem solving and conflict resolution skills at all levels of the organization (and across divisions)
                                          • Demonstrated ability to identify and implement organizational change
                                          • Demonstrated ability to develop and deliver effective presentations within and outside the organization
                                          • Demonstrated competence in planning, finance and budgeting processes/principles
                                          • Demonstrated competence in IT technologies (hardware, software, networking, security, etc.) JOB REQUIREMENTS (as required by ADA - Americans with Disabilities Act)
                                            • This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
                                            • Must be able to see and effectively use a computer monitor.
                                            • Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
                                            • Must be able to access and enter information accurately using automated systems.
                                            • Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
                                            • Must be able to present information to individuals and groups.
                                            • Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
                                            • Must be able to maintain acceptable attendance and adhere to scheduled work hours.
                                            • Must have a valid driver's license and be able to operate a motor vehicle.
                                            • Must be able to travel, with overnight stays required.

Keywords: CTI Education Group, Harrisburg , Director, Planning & Project Management, Accounting, Auditing , Harrisburg, Pennsylvania