Senior Associate, Community Engagement, UNA-USA

Company: United Nations Foundation
Location: Washington
Posted on: May 1, 2025

Job Description:

Position OverviewThe Senior Associate, Community Engagement, UNA-USA serves as the primary liaison between UNA-USA and its Chapters, along with paid members (outside of Young Professionals). He/she works with Chapters, Divisions, and Regions in building Chapter capacity, and developing Chapter-based membership retention and recruitment efforts. They also provide support to recruit and engage paid members serving as Members-at-Large.This position reports to Managing Director, UNA-USA and is based in Washington D.C. (hybrid schedule).Essential FunctionsChapter Support

• Serves as UNA-USA staff liaison to Community Chapters to support member engagement and increase Chapter capacity.
• Work with the Managing Director to implement a national field strategy to maintain and expand the UNA campus chapter network.
• Maintains overall chapter management reporting, including chapter information on Salesforce, online communication groups, annual reports, affiliation agreements, bylaws, and chapter forms.
• Responsible for supporting the establishment of new UNA-USA Community Chapters and to transition organizing committees into active chapters.
• Provides chapter updates in monthly Member Report to UNA-USA staff and National Council as needed.
• Responsible for identifying, reactivating, and rejuvenating inactive chapters and supporting at-risk chapters through the provisional status process.
• Monitor and maintain permanent UNA-USA files (electronic and physical) for chapters including the collection, filing and analysis of chapter year-end reports and verification of Federal tax filings.
• Provide guidance to chapters seeking a separate 501(3)(c) tax filing.
• Coordinate chapter requests, such as speaker needs, insurance certificates, and UNA-USA promotional materials and toolkits.
• Attends chapter meetings/conferences/workshops to promote UNA-USA and to strengthen existing chapter systems as needed.
• Identify and recommend best practices and resources, including webinars and training opportunities to provide informational training sessions on various topics throughout the calendar year.
• Working with Associate, Communications and Digital Marketing, UNA-USA, and Senior Associate, Youth Engagement, determines content for Chapter Leader Update, a monthly communication for chapter leaders.
• Establishes close working relationships with chapter leaders through contact by email, telephone, mail, and in-person visits and by participating in National Leadership Calls.Paid Membership Support
• Works with Membership & Operations Associate, UNA-USA to support registration, renewal, and payment of paid members over age 26 (who are not Young Professionals).
• In collaboration with the Managing Director, UNA-USA, implements and monitors paid membership campaigns and programs.
• Support initiatives and coordinate resources to nurture chapter development by paid Members-at-Large and/or encourage them to join a community chapter with a focus on target states and districts.Events and Programs Support
• Provide support as necessary, including outreach, communications, logistical assistance, speaker facilitation, or session development for UNA-USA events such as Global Engagement Summit, UNA-USA Leadership Summit, UN Day, etc.
• Serve as a staff liaison for UNA-USA Affinity Group.
• Serve as a staff liaison for UNA-USA National Council committees as needed.Other
• Provide logistical support for to UN conference delegations as needed.
• Work with Membership Team to respond to member inquiries in a timely fashion.
• Process invoices and contracts for vendors hired to support communications.
• Maintain working knowledge of the UNF agreement process (for both contracts and grants), and when to utilize the proper templates accordingly. (As applicable to the role)
• Draft and review agreements and maintain an understanding of all agreement terms and applicable flow-downs, consulting with UNF's finance/contracts team as needed. (As applicable to the role)
• Attend training sessions provided by UNF's contracts team to maintain and keep up to date with UNF's current policies and procedures.
• Maintain a strong knowledge of UNF's Salesforce database to be able to process and track agreements, extract information and prepare reports.
• Other duties as assigned.Selection Criteria
• Bachelor's degree required.
• 3 years of experience at chapter-based organization.
• Demonstrated customer service excellence.
• Ability to collect and analyze data to inform decision-making process.
• Background in international relations and a basic understanding of the United Nations and its agencies is preferred.
• Ability to work independently and within tight time constraints.
• History of successful public speaking engagements.
• Ability to travel as needed.
• Ability to effectively communicate and present information to senior level staff and to the public.
• Excellent writing, proofreading, verbal, and analytical skills.
• Excellent interpersonal communications and teamwork skills.
• Detail-oriented with strong project and time management skills, including ability to manage multiple projects and tasks simultaneously in a fast-paced environment.
• Motivated self-starter.
• Ability to meet regular attendance/tardiness policy.
• Ability to work under pressure and handle stress.Benefits & CompensationFor full-time, benefit eligible employees, UNF offers an excellent range of benefits, including:
• a choice between two health plans through UnitedHealthcare (PPO or HDHP with HSA)
• dental insurance
• vision insurance
• flexible spending accounts
• 403b retirement savings plan with a generous matching contribution
• group term and supplemental life insurance
• short-term disability
• long-term disability
• commuter subsidy
• back-up care
• employee assistance programAdditionally, all benefit eligible employees have 12 paid holidays, 20 vacation days, 10 sick days, 3 personal days, and 8 weeks of family leave care.LI-#Hybrid
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Keywords: United Nations Foundation, Harrisburg , Senior Associate, Community Engagement, UNA-USA, Accounting, Auditing , Washington, Pennsylvania