Senior Director, NA Practice Leader (ERP) Oracle NA Application Consulting - Consulting Senior Pract
Posted on: October 12, 2018
This senior director position is responsible for an increasingly diverse practice based upon complexity of the customers, the solutions, and the dollar value of the practice. Directs business operations and resources of a given practice that can be defined by industry, service line, technology center, specialty area or region. Accountable for managing the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice.Accountable for operational/financial metrics and overall business results of practice. Responsible for setting and driving strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and maintaining customer referenceability. Actively develops new approaches and opportunities for expanding customer base. Creates and implements operational processes to drive consistency and support achievement of practice business strategy. Responsible for cultivating Oracle cross-functional communications through the creation and maintenance of strategic relationships with other lines of business which may include Product Development, Product Marketing, Support, Consulting Sales, and License Sales. Interacts with executive levels both internal and external regarding matters that influence policies and strategies. Assesses and manages business risk in pursuit of overall business goals. Accountable for managing and growing a substantive revenue stream and customer base. Manages and leads through management team and/or senior level individual contributors. Resolves staffing issues for very complex engagements. Identifies, leads, or oversees the development of customer-facing business solutions and offerings that have an impact on the market. May serve as advisor or project sponsor role for complex engagements.Directs and ensures the implementation of operational policies through subordinate managers Interacts internally and externally with executive management involving negotiation of difficult matters to influence policy. Bachelor*s Degree in Computer Sciences or Business or equivalent. Balance of advanced technical skills, functional knowledge, client consultative skills and operational management experience. Has 4 years of consulting services senior management experience with P & L responsibility and at least 10-15 years consulting or industry experience. 12 years of experience relevant to this position including 4 years of consulting management experience with financial management responsibility. Direct line Management experience including project, people, customer, financial management preferred. Second-level Management experience preferred; proficient at managing managers and large teams. Product, technology or industry expertise relevant to the practice focus. Ability to develop and maintain relationships at the executive level. Proficient in using selling and negotiation techniques and tools. Undergraduate degree or equivalent experience. Ability to travel as necessary.*Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.**Senior Director, NA Practice Leader (ERP)**Oracle NA Application Consulting**_ _**_ _**_BACKGROUND_**Oracle *offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment modelsincluding public, on-premises, and hybrid cloudsto ensure that technology flexes to the unique needs of a business. Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows. More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.*ORACLE Cloud:* The comprehensive nature of Oracle Cloud is a key selection consideration for customers. Oracle has the broadest cloud portfolio in the industry, delivering a complete range of production-level, cross-functional business applications for each part of an organization with information and data shared seamlessly across Oracle Cloud Applications and other systems. Business users have the latest innovations at their fingertips across sales and marketing, customer service, finance and accounting, supply chain management, human capital and talent managementall enriched with social engagement and collaboration tools and an intuitive user interface that works on any mobile device. These applications have been architected on a modern and open service-oriented platform and infrastructure to simplify integration needs and lower an organization s total cost of ownership.With such extensive functionality across business processes, customers can solve their business problems with complete solutions that give them end-to-end execution and complete visibility. There are no information silos, and no need to coordinate software upgrades between vendors, integrate data, or manage disparate security policies.*Oracle Consulting: *Lack of resources and expertise has replaced security as the #1 cloud challenge. Oracle Consulting experts deliver industry-leading solutions utilizing their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies.***LOCATION:* Open*TITLE:* Senior Director, NA Practice Leader (ERP)*REPORTING RELATIONSHIP:* GVP NA Application Delivery* **KEY RESPONSIBILITIES***The Senior Director will play a pivotal role evolving and delivering the organization s delivery capabilities and results. This is a senior leadership role within the OCS organization responsible for (in a highly entrepreneurial manner) raising the bar across the department. S/he is responsible for driving new business, designing world-class solutions, and ensuring they are implemented effectively and creating value for clients. This role will lead all of the department s consulting team for ERP and associated processes, ultimately ensuring we have the best talent advising our clients on business processes and maximizing their Oracle products. This is a unique opportunity to engage and transform the organization cross-functionally. S/he will bring extensive experience optimizing ERP associated processes and implementing ERP software. S/he will be responsible for partnering across the organization to significantly accelerate the growth of the business, disrupt standard processes, and exceed client expectations.* **Specific responsibilities:*People - motivate and engage the team (product is the people) helping to lead change management efforts associated with transforming OCS into a world-class consulting organization enabling rapid application growth and adoption. Develop the best ERP advisory team in the market.Clients serve as executive contact for clients across the ERP portfolio. Engage and resolve escalations, build executive-level relationships, earn references, etc.Staffing - collaborate with delivery leaders (project mgmt. and solution architects) to ensure projects are staffed effectively and consultants are performing at optimum levels.Talent development partner closely with our hub delivery centers (India, Denver, Austin, etc.) to optimize talent development programs, workflow, develop SMEs, and support clients.Products develop strong expertise across our ERP cloud products.Identify simple, repeatable, and high-value solutions for clients.Working in a highly collaborative manner with pursuit and delivery teams to shape the appropriate projects teams for the work sold.Provide hands-on leadership throughout the delivery lifecycle (leading projects, solution development, and ensuring quality is delivered).This Senior Director will be measured on the following business metrics (to be set as a part of FY planning):BookingsChargeabilityProject quality / healthReferences / client satisfactionCost to implement* **PREFERRED SKILLS, EXPERIENCE, AND CHARACTERISTICS**** *Creative Out of the box thinker to maximize value for clients and OraclePassion for clients Loves to engage with clients throughout the lifecycle (sales, delivery, etc.)Solutions architecture and delivery Identify optimal solutions to drive the right opportunities for Oracle to differentiate and quickly value in a repeatable fashion. Able to make difficult tradeoff decisions.People management experience: 7 years. Proven ability to hire and grow top performers. Ensure excellent execution by team.Excellent communication and cross-functional teamwork skills. Able to handle challenging meetings with internal and external executives.Hands on not just a leader/talker but also wants to roll up her/his sleeves to get the job done.Technical aptitude and business acumen.Entrepreneurial. highly collaborative leader who can navigate different personalities, work well with teams, and believes that 1 1=> 3,A strong focus on ownership and execution. An executive with the appropriate level of drive and toughness to effectively manage in a fast-paced environment, ensuring results and deadlines are achieved.A strong balance of strategic and tactical skills, with a high level of intellectual, agility and capacity for original thought.An enthusiastic, high-energy and motivating leader who is visibly passionate and is capable of inspiring and galvanizing an organization.Focuses on actions and outcomes; driven to over achieve.*EDUCATION***A Bachelors degree is preferred. An advanced degree is a plus.* **ADDITIONAL INFORMATION***As part of Oracle's U.S. employment process, candidates will be required to complete a background check, prior to an offer being extended. These background checks include:Prior Employment VerificationEducation VerificationSocial Security Trace (U.S. only)Criminal Background CheckMotor Vehicles Records (U.S. only where required for position)Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.Oracle Supports Workforce Diversity**Job:** **Consulting***Organization:** **Oracle***Title:** *Senior Director, NA Practice Leader (ERP) Oracle NA Application Consulting - Consulting Senior Practice Director***Location:** *United States***Requisition ID:** *18000R4X*
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