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Front Desk Receptionist

Company: H.C. Nye Service Company
Location: Harrisburg
Posted on: November 19, 2021

Job Description:

H.C. N ye Co.6405 Fla nk DriveHarrisburg, PA 17112717-56 1-2500Job Title: Receptionist FLSA Status: Non-ExemptReports to: Director of Operations Location: HarrisburgPosition Overview The Receptionist, reporting to the Operations Manager, will be responsible for answering incoming calls, directing calls to appropriate staff, opening, and distributing mail and providing additional clerical support. The Receptionist is the first point of contact for the entire organization, which requires a positive attitude and polished, professional appearance. This position will multitask a variety of front office activities.Responsibilities:

  • Answering incoming telephone calls, determine purpose of call and forward to appropriate personnel.
  • Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
  • Answer questions about organization and provide callers with address, directions and other requested. information.
  • Receive, sort, and distribute mail.
  • Order office supplies.
  • Assist with clerical duties to include faxing, copying, and organizing/maintaining electronic files.
  • Data entry in the CRM system.
  • Print UPS labels.
  • Welcome on-site guests. determine nature of business and announces guest to appropriated personnel.
  • Other duties as assigned.Required Knowledge/Skills/Job Qualifications:
    • Polished professional with outgoing attitude, be prompt, a team player and love to make the quests feel at home.
    • High level of proficiency with general office PC applications (i.e., MS Word, Excel, etc.) and comfort with learning new applications as required.
    • Demonstrate excellent organizational, coordination and personal interface skills.
    • Proven job diligence, dedication, and attention to detail.
    • Comfort and experience interfacing with various levels of staff and management.
    • Familiarity and working knowledge of general office machines (i.e., fax, copier, printers, etc.) required.
    • Demonstrate excellent verbal and written communication skills, including the ability to successfully communicate with the public, other employees, and vendors.Education
      • High School Diploma or GED.Experience
        • At least 1-year experience as a receptionist in a clerical or administrative role required.
        • Knowledge of HVAC terminology preferred.Material and Equipment Used:
          • Office equipment: Telephone, computer/keyboard, copier.H.C. N ye Co.6405 Fla nk DriveHarrisburg, PA 17112717-56 1-2500Other Skills/Abilities Language SkillsAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.Reasoning AbilityHave the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.Environmental Requirements Will be required to work in an office environment and possibly, occasionally in the field.Physical Demands While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit.The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.NOTE: This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of H.C. Nye Co. H.C. Nye Company, Inc. is an Equal Opportunity EmployerJob Type: Full-timePay: $16.00 - $18.00 per hourBenefits:
            • 401(k)
            • 401(k) matching
            • Dental insurance
            • Health insurance
            • Life insurance
            • Paid time off
            • Vision insuranceSchedule:
              • 8 hour shift
              • Day shiftEducation:
                • High school or equivalent (Preferred)Experience:
                  • Customer service: 1 year (Preferred)Work Location: One location

Keywords: H.C. Nye Service Company, Harrisburg , Front Desk Receptionist, Administration, Clerical , Harrisburg, Pennsylvania

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