Property Assistant

Company: ROCS
Location: Herndon
Posted on: January 14, 2026

Job Description:

Job Description Job Description About the Role ROCS is partnering with a well-established commercial property management firm to identify a Property Assistant to support day-to-day operations at a large office property. This role is ideal for someone who enjoys administrative work, tenant interaction, and being the organizational backbone of a busy office environment. You’ll work closely with Property Managers and building staff to ensure smooth operations, strong tenant relationships, and accurate administrative and accounting support. Key Responsibilities Tenant & Customer Support Serve as a first point of contact for tenant requests via phone and email Coordinate and track tenant service requests and follow up to ensure satisfaction Assist with tenant events, emergency communications, and access requests Activate/deactivate building access cards and maintain emergency contact lists Administrative & Office Support Provide administrative support to Property Managers and onsite personnel Prepare correspondence, spreadsheets, purchase orders, and reports Maintain lease files, vendor records, and property documentation Order office supplies, coordinate office events, and support office operations Accounting & Invoice Support Monitor, code, and process invoices accurately and on time Research invoice discrepancies and follow up with vendors as needed Vendor & Contract Coordination Assist with tracking service contracts, insurance certificates, and expirations Maintain approved vendor and contractor lists Support insurance claims and documentation as needed Property Operations Coordinate tenant move-ins and move-outs, including after-hours logistics Request Certificates of Insurance from movers and vendors Prepare tenant welcome materials and assist with signage coordination Qualifications High School Diploma or equivalent required Minimum of 2 years of administrative or office support experience Strong proficiency in Microsoft Office (Word, Excel, Outlook) Comfortable learning and using new software systems Excellent organizational, communication, and customer service skills Ability to type approximately 55 WPM accurately Detail-oriented, professional, and able to manage multiple priorities Onsite, Full-Time, Monday–Friday $52,000–$55,000 annually

Keywords: ROCS, Harrisburg , Property Assistant, Administration, Clerical , Herndon, Pennsylvania