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Payer Solution Consultant (Architect/Value Engineer)- Medical Network

Company: Change Healthcare
Location: Harrisburg
Posted on: January 13, 2022

Job Description:

POSITION SUMMARYChange Healthcare is looking for a Payer Solution Consultant - Medical Network to support sales, account management, and product resources to ensure deals include Change Healthcare solutions that accurately address customer needs and are appropriately supported by key customer decision-makers. The Solution Consultant utilizes expert-level product knowledge of Change Healthcare's solutions to architect sales solutions solving a variety of problems in the market. The Solution Consultant understands Change Healthcare's product integration with software systems as well as ecosystem architectures and trends, and acts as a trusted advisor and technical sales consultant to potential customers. At the customer architect level, the Solution Consultant's scope blends industry expertise and Change Healthcare's technology solutions to sell and support customers.What will be my duties and responsibilities in this job?

  • Provide solution and technical sales support by aligning, tailoring, and demonstrating Change Healthcare solutions that maximize customer benefits.
  • Create and maintain presentations and demonstrations.
  • Architecting and communicating the optimal solution and solution advantages to prospects, existing customers, and internal team members.
  • Working with advisors and implementation teams to ensure feasibility and proper post-sales execution.
  • Provide feedback to product management about product enhancements that can address customer needs and drive additional business value.
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
  • Coordinating and responding to RFIs and RFPs.
  • Assisting in account strategy and account planning.
  • Maintaining and leveraging a thorough knowledge of competitive landscape.
  • Remaining current with industry events, product offerings, etc.
  • Support marketing events including executive briefings, conferences, user groups, and trade shows.
  • Building and maintaining a thorough working knowledge of all Change Healthcare products.
  • Identifying unmet pain points and synthesizing feedback in collaboration with product management to help shape solution development.What are the requirements needed for this position?
    • Bachelor's degree or a combination of education and experience in engineering, information systems, or business administration. Advanced degree preferred.
    • Minimum 3-5 years of pre-sales consulting or engineering experience in a business-to-business, large/strategic customer segment; or
    • A record of achievement and technical solution expertise in a comparable sales or account management role.
    • Extensive payer/health plan knowledge.
    • Experience in selling complex high value solutions to large payers, health plans and TPA's.What other skills/experience would be helpful to have?
      • Skilled at assessing and understanding a customer's workflows, mapping out a future architecture and identifying how the new processes integrate to improve the customer's overall business process.
      • Skilled in understanding the customer's existing business processes, mapping those processes to the new solution.
      • Skilled in navigating internal and customer organizations, political landscapes, and stakeholder personalities.
      • Ability to function as the primary strategic analyst for large, complex, and highly competitive opportunities while also being relied upon by business, market, and other areas for guidance.
      • Ability to evaluate operational, financial and market intelligence and be able to make accurate and business appropriate recommendations.
      • Ability to evaluate the business circumstance and needs with the various assets from within the company to uniquely meet situation, including coordination with product and business operations to evaluate viability of proposed solutions.
      • Ability to leverage experience in the field and evaluate information communicated by clients, product, and business operations to quickly develop a strategic plan to meet the situational needs, factoring in areas such as client needs, costs, current and future risk indicators.
      • Customer centric with the ability to adjust plans and actions to meet changing market and/or customer needs and ability to put creative deals together to drive business growth.
      • Highly organized and proficient at executing when experiencing multiple competing priorities.
      • Strong interpersonal and communication skills with an open, honest, and direct communication style and ability to build relationships across an organization to accomplish goals.
      • General knowledge of Microsoft Office, Salesforce or other CRMs and healthcare information systems.What are the working conditions and physical requirements of this job?
        • General office demandsHow much should I expect to travel?
          • Willingness and ability to travel up to 50% of the time / Current State: We are all working virutally
          • Territory: Nationwide
          • Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.#LI-remoteJoin our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!COVID MandateAs a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.Equal Opportunity/Affirmative Action StatementChange Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Keywords: Change Healthcare, Harrisburg , Payer Solution Consultant (Architect/Value Engineer)- Medical Network, Engineering , Harrisburg, Pennsylvania

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