Senior Platform Engineer
Company: Capital One
Location: York
Posted on: September 20, 2023
Job Description:
Plano 1 (31061), United States of America, Plano, TexasSenior
Platform EngineerCapital One is looking for a Mac Platform Engineer
to join our growing Mac Engineering team. The platform has grown to
support over 25,000 endpoints in recent years, as one of the
fastest growing physical platforms at Capital One. The engineering
role will be focused on liasoning with our support teams,
continuing to enhance our platform security, assisting other
members of our engineering team with software testing/validation,
and identifying and implementing additional solutions for improving
our end user experience. -Responsibilities:
- Assist with business-as-usual packaging requests to package,
test, and make available new macOS applications and application
updates.
- Support Cyber Security Operations Center Investigations /
Inquiry Requests, as well as our Business Controls team which
perform endpoint locking operations
- Respond to Engagement Requests from other LOBs, gather
requirements, and present to engineering team
- Debug problematic behaviors to improve compliance efforts
(Examples: Improving FileVault compliance metrics)
- Assist with maintenance cleanup and review of Jamf
policies
- Assist with testing and validation of new software and agents
the engineering team is planning to deploy. Act as a backup to
support this process.
- Assisting our Tech Escalations team with troubleshooting
complex end user issues that are pervasive in the enterprise, and
driving problems to resolution.
- Creating detailed Knowledge Base articles for end users and
technicians to reference
- Creating & updating internal process documentation/reference
material (Descriptions of Jamf profiles, workflow triggers,
etc)
- Automated Slack triggers/responses for end user questions
- Identify additional opportunities for automation -Basic
Qualifications
- High School Diploma, GED, or equivalent certification
- At least 2 years of experience utilizing Jamf Pro for managing
MacOS devices
- At least 2 year of experience using packaging tools (Jamf
Composer, Apple's package utility (pkgutil), or Suspicious
Package)
- At least 2 years of experience developing Shell scripts,
AppleScript, or Python scriptsPreferred Qualifications
- Bachelor's Degree
- Jamf Pro Certification (Jamf Pro 200, 300, or 400)
- 2+ years of experience in Change Management -
- 2+ years of experience working with a Service Desk or Ticketing
System
- 2+ year of experience working within an Agile environment -At
this time, Capital One will not sponsor a new applicant for
employment authorization for this position.Capital One offers a
comprehensive, competitive, and inclusive set of health, financial
and other benefits that support your total well-being. Learn more
at the -. Eligibility varies based on full or part-time status,
exempt or non-exempt status, and management level.No agencies
please. Capital One is an Equal Opportunity Employer committed to
diversity and inclusion in the workplace. All qualified applicants
will receive consideration for employment without regard to sex,
race, color, age, national origin, religion, physical and mental
disability, genetic information, marital status, sexual
orientation, gender identity/assignment, citizenship, pregnancy or
maternity, protected veteran status, or any other status prohibited
by applicable national, federal, state or local law. Capital One
promotes a drug-free workplace. Capital One will consider for
employment qualified applicants with a criminal history in a manner
consistent with the requirements of applicable laws regarding
criminal background inquiries, including, to the extent applicable,
Article 23-A of the New York Correction Law; San Francisco,
California Police Code Article 49, Sections 4901-4920; New York
City's Fair Chance Act; Philadelphia's Fair Criminal Records
Screening Act; and other applicable federal, state, and local laws
and regulations regarding criminal background inquiries.If you have
visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations.For technical
support or questions about Capital One's recruiting process, please
send an email to Careers@capitalone.comCapital One does not
provide, endorse nor guarantee and is not liable for third-party
products, services, educational tools or other information
available through this site.Capital One Financial is made up of
several different entities. Please note that any position posted in
Canada is for Capital One Canada, any position posted in the United
Kingdom is for Capital One Europe and any position posted in the
Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Keywords: Capital One, Harrisburg , Senior Platform Engineer, Engineering , York, Pennsylvania
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