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Dispatch Support Technician - Printers

Company: eXcell
Location: Harrisburg
Posted on: October 12, 2019

Job Description:

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the team. * * * Contract to Hire Opportunity * * * We re looking for a Support Technician to provide break-fix service to client sites in Harrisburg, PA. Candidates must be local to Harrisburg zip code 17101. A+ and Lexmark certifications will be considered a plus but are not required.

  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policyOverview:
    • Technician will travel to each client s location to provide service
    • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
    • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, etc.
    • Performs Printer support including hardware break-fix, IMAC, and project work
    • Equipment covered includes Dell, Lexmark, and other brand name printers
    • Works under general supervisionRequired Qualifications:
      • 1+ year(s) of experience supporting desktops, laptops, and printers
      • Must have experience supporting printers or MFDs including software and break-fix
      • 1+ year(s) of customer service experience required
      • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
      • Interpersonal skills needed to interact with a wide range of users and environments
      • Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
      • Ability to work on a ladder or lift
      • Ability to lift up to 50 lbs.Preferred:
        • OEM Printer Warranty Certifications - Lexmark preferred
        • OEM Laptop / Desktop Warranty Certifications
        • Server experience a plus W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** Supports Equal Employment Opportunity** , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . - provided by Dice

Keywords: eXcell, Harrisburg , Dispatch Support Technician - Printers, Engineering , Harrisburg, Pennsylvania

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