Inside Sales Account Manager

Company: Airgas Inc
Location: Harrisburg
Posted on: October 19, 2020

Job Description:

ARE YOU READY TO GROW SALES AND BE PART OF A PASSIONATE AND HARD-WORKING TEAM EAGER TO DRIVE OUR BUSINESS FORWARD AND EXCEED CUSTOMER EXPECTATIONS?

APPLY NOW AND MOVE YOUR CAREER FORWARD WITH AIRGAS AS AN

INSIDE ACCOUNT MANAGER IN OUR EASTERN PA AREA!

THIS PERSON CAN BE BASED OUT OF YORK, LANCASTER, HARRISBURG, OR READING. PA!
WHAT YOU WILL DO:


The Inside Account Manager is responsible for managing the sales process and driving profitable sales growth within an assigned sales territory for both existing and new Airgas customers. The Inside Account Manager will be required to meet and exceed all assigned objectives for profitable sales growth, accounts receivable management, and customer retention within their assigned territory.
YOUR RESPONSIBILITIES:


* Develops and executes sales plans utilizing Airgas sales directives and guidelines in order to service and sell to existing accounts, establish new accounts, and deliver best in class service to our customers.

* Identify and mobilize key customer stakeholders at all levels within a targeted customer.

* Qualifies and pursues new sales leads in both existing and new customers.

* Maintain phone-time, call productivity and new account generation as well as other measures required by Management. While call volume is important in this role, the position involves good communication and collaboration with the field sales teams and to increase sales and gross profit.

* Provide written and verbal pricing quotes to customers in an organized, timely and professional manner.

* Maintain rolling account information to include contact information, quoting, samples sent, competitive information and other recent activity data needed to handle the account reaching out to the customers within the assigned territory once monthly at a minimum.

* Cultivates customer relationships by developing a deep knowledge of the customers business and works to establish a consultative relationship.

* Engages customers by linking their business priorities to the Airgas value proposition.

* Utilizes all available resources to accomplish growth objectives.

* Establishes and maintains clear and consistent lines of communication with internal departments relative to customer successes, customer opportunities, new customer developments and other customer specific information.

* Able to delineate among the Airgas Channels (e.g., Outside-Sales, Total Access, eBusiness) available to serve our customers and demonstrate the ability to identify the best channel to serve the customer based upon their needs.

* Negotiates sales agreements.

* Keeps current with industry insights, current Airgas product offerings, monitors competition by gathering current relevant marketplace information on pricing, products, delivery schedules, and marketing techniques.

* Attend all applicable company training events to remain current on product knowledge, competitive information, sales skills and new procedures. Also enhance these skills through self-study, coaching sessions with management to review phone calls or target areas for improved performance

* Have a firm understanding of online resources, and utilize those tools to host Customer Seminars, Online Meetings, and Demonstrations

* Interacts with District Managers/District Sales Manager through the maintenance and submission of required reports (e.g. daily call reports, weekly work plans, and monthly, quarterly and annual territory analyses, customer updates, etc.).

* Actively reviews and assists in the management of existing customer Accounts Receivable balances to help minimize Airgas working capital investment and financial risk.

* Other duties as assigned.

WHAT YOU WILL HAVE:

* Bachelors degree in a science, business or related degree field preferred. In lieu of degree, consideration for up to 4 years of additional related experience may be accepted.

* A minimum of 3 years of prior outside or inside business-to-business sales experience to include proven success in solution-selling concepts and a demonstrated history of managing customers throughout a defined sales territory. Related industry experience may be accepted in lieu of direct sales experience.

* Knowledge of customer segmentation and ability to prioritize the targeting of customers delivering the highest value to Airgas.

* Capability to lead customer interactions with Industry insights versus listing Supplier capabilities and engage the customer by linking their business priorities to our value proposition.

* Proven success of using their deep knowledge of customer's business, current macro- and microeconomic trends, industry trends, and potential new business opportunities.

* Demonstrates an understanding of the customers buying process (i.e. or Sales Process) and can proactively advance the purchase decision.

* Able to make Data-Driven decisions to frame next steps with customers. Qualifies and quantifies the impact of maintaining the status quo or pursuing a competitors' solutions.

* Must have excellent organizational, written and oral communication, listening and presentation skills.

* Experience using a Smartphone and its functionality to enhance productivity and better interact with our customers is a plus.

* Self-starter, self-motivated, operates with a sense of urgency, ability to work and succeed independently.

* Strong analytical and planning skills.

* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

* Demonstrate the ability to consistently achieve assigned financial goals.

* Familiarity with industrial and specialty gases, industrial gas / welding supply sales a plus.

* Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which are applicable to this positions responsibilities.

WE TAKE CARE OF YOU:

Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more!

WHO WE ARE:

Airgas, an Air Liquide company, is the leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products, one of the largest U.S. suppliers of safety products, and a leading U.S. supplier of ammonia products and process chemicals.

Dedicated to improving the performance of its more than one million customers, Airgas safely and reliably provides products, services and expertise through its more than 18,000 associates, over 1,100 locations, robust e-Business platform, and Airgas Total Access telesales channel. As an Air Liquide company, the world leader in gases, technology and services for Industry and Health, Airgas offers customers an unrivaled global footprint and industry-leading technology and innovations.

CHECK OUT WHAT A CAREER AT AIRGAS CAN OFFER YOU!

What do our Team Members have to say about being part of the team?

Great place to work with great growth potential - Director, Atlanta

Opportunity to advance and a great safety program - Driver, Cheshire

Fun people to work with and flexible management - Sales Specialist

EOE AA M/F/Vet/Disability


Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability

Keywords: Airgas Inc, Harrisburg , Inside Sales Account Manager, Executive , Harrisburg, Pennsylvania