Unit Director, Hospital Patient Placement
Company: UPMC
Location: Harrisburg
Posted on: January 8, 2021
Job Description:
Purpose:The Unit Director maintains
24-hour accountability for leading and managing the human
resources, clinical, financial and administrative operations of an
assigned area in order to continuously improve the quality of
patient care and create a healthy workplace for staff in
collaboration with organizational leadership.Responsibilities:
- Collaborates with medical staff to monitor patient outcomes;
set clinical quality priorities, recommend and implement
professional improvements and initiatives and implement unit based
patient safety initiatives.
- Monitors dashboard indicators and quality in unit/department to
meet organizational goals and develops action plans to address
specific concerns and improve quality.
- Utilizes research and evidence-based practice to support
improvement in clinical care.
- Shares learning from improvements with other units and/or
spreads across the business unit or system.
- Analyzes nurse and patient satisfaction outcome data and
develops action plan to address as needed. Supports and encourages
involvement of staff nurses in the development and implementation
of evidence based practice and quality improvement
initiatives.
- Develops and maintains productive working relationships
internally and externally by building teams and relationships
through mentoring and modeling uplifting and positive
communication.
- Resolves and manages conflict effectively and in a timely
manner. Extends trust by acknowledging the contributions of others;
listens first, creates transparency in communications, confronts
reality, and clarifies expectations.
- Cares for patients and self by planning a department work
schedule in collaboration with team members that supports safety,
appropriate worked hours, and a healthy lifestyle.
- Conveys information and ideas clearly through a variety of
media to individuals or groups in a manner that engages the
audience and helps them understand and retain the message.
- Coaches staff on cultural diversity and addresses workplace
horizontal violence and impairment.
- Creates an environment which recognizes and values differences
in staff, physicians, patients, and communities.
- Demonstrates the ability to create a shared vision applies
critical thinking skills and utilizes financial and quality data
and conceptual knowledge in the development of the department
vision and operational plan.
- Involves staff and key stakeholders in the development of a
vision for the unit/ department within a shared governance model of
practice.
- Orchestrates complex change and acknowledges the psychological
transition on self and others.
- Involves stakeholders and experts in planning, designing, and
redesigning change.
- Uses appropriate interpersonal styles and techniques to gain
acceptance of ideas or plans; modifying one/s own behavior to
accommodate tasks, situations and individual involved. Supports
staff during times of difficult transitions.
- Demonstrates ability to influence the external environment
through participation in professional and advocacy
organizations.
- Establishes a culture of caring by promoting decisions that are
patient centered and within the framework of Relationship Based
Care, using the nursing process that meets the clinical,
psychological and spiritual needs of the patient, family and
staff.
- Ensures that nurses practice in accordance with established
Clinical Standards of Performance as defined by organization,
system, professional and regulatory organizations.
- Applies national best practices and uses evidence based
practice to build a culture of excellence in patient care.
- Promotes interdisciplinary partnership and consultation of
hospital staff and health care team through participation in
committees and related activities to ensure appropriate care and
services for patients and families. Sets clinical, financial, and
human resources priorities for improvement in concert with
organizational goals.
- Demonstrates sound fiscal responsibility in the development and
management of the department budget and holds staff accountable for
the efficient use of resources including but not limited to
managing flexible staffing patterns to meet patient care
needs.
- Sets high standards of performance for self and others by
imposing standards of excellence and development of inquiry skills
that are innovative, optimistic, and supportive of professional
growth.
- Creates developmental paths and plans for staff to increase the
expertise and caliber of staff. Initiates innovation in staff
development, clinical orientation, continuing education, and
supports specialty certification. Develops a best practice climate
for the growth and development of students as well as new
nurses.
- Actively recruits nursing students through the establishment of
exceptional clinical experiences.
- Supports shared governance through a unit-based professional
practice council and utilization of staff feedback to make changes
to improve care, nursing practice, and /or the
work.QualificationsBSN required at time of hire or transfer into
position. Masters degree in Nursing or related health care field
required, either at time of hire/transfer, or must be enrolled in a
program within one year of hire/transfer date and completed within
three years of enrollment. (i.e. public health, informational
technology, administration, etc.)The individual must be able to
demonstrate the knowledge and skills necessary to provide care
and/or interact appropriately to the ages of the patients served by
his/her assigned unit as specified below. They must also
demonstrate knowledge of the principles of growth and development
over the life span and possess the ability to assess data
reflective of the patient's status and interpret the appropriate
information needed to identify each patient's requirements relative
to his/her age-specific needs and to provide the care needs as
described in the department policy and procedures. Four years of
experience with a minimum of two years of progressive leadership
experience such as the Clinician or Charge Nurse role. Analytical
ability necessary to evaluate staff, address and improve clinical
issues and devise solutions to complex problems.Leadership ability
to develop staff, establish and maintain standards of performance
within a national context for professional nursing practice and
comply with administrative requirements.Superior interpersonal and
communication skills sufficient to effectively create relationships
to support a healing environment with patients, families, staff,
physicians and hospital personnel including senior management in
both written and verbal communication.Licensure, Certifications,
and Clearances:Current licensure as a Registered Professional Nurse
in practicing state.
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation
(CPR)
- Registered Nurse (RN)
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewalUPMC is an equal opportunity
employer. Minority/Females/Veterans/Individuals with
DisabilitiesTotal RewardsMore than just competitive pay and
benefits, UPMC's Total Rewards package cares for you in all areas
of life &emdash; because we believe that you're at your best
when receiving the support you need: professional, personal,
financial, and more.Our ValuesAt UPMC, we're driven by shared
values that guide our work and keep us accountable to one another.
Our Values of Quality & Safety , Dignity & Respect , Caring &
Listening , Responsibility & Integrity , Excellence & Innovation
play a vital role in creating a cohesive, positive experience for
our employees, patients, health plan members, and community. Ready
to join us? Apply today.For the best application experience, we
encourage you to apply for this job from a non-mobile device.
Keywords: UPMC, Harrisburg , Unit Director, Hospital Patient Placement, Executive , Harrisburg, Pennsylvania
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