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Program Manager - Platform Operations

Company: Change Healthcare
Location: Harrisburg
Posted on: January 6, 2022

Job Description:

Program Manager - Platform OperationsPosition DescriptionThe Platform Engineering team at Change Healthcare is looking for a Program Manager to lead operations of our strategic enterprise-wide Intelligent Healthcare Platform (IHP). This cross-functional role will closely align and work in partnership with Product, Operations, and Engineering teams in a global set-up for the holistic success of IHP program. The ideal candidate will have proven experience in prioritizing and driving program objectives, processes, and deliverables. Focused on Platform Operations, this position will play a critical role in planning, coordination, and execution of cloud-based projects for the Platform Operations team with detailed attention to program budget, critical dependencies, execution challenges and success factors.-The Intelligent Healthcare Platform (IHP) is a shared, cloud-based, enterprise collaboration platform that offers a suite of modern, standardized, reusable components, technologies and capabilities, with the goal of promoting innovation, best practices, and consistency across the Change Healthcare portfolio. By connecting, migrating and leveraging enterprise-grade networks, data platforms, Artificial Intelligence, Blockchain, security, user experiences, and APIs, CHC products remain focused on customers and delivering a better experience, higher quality and greater value.Responsibilities:

  • This role will be focused on Platform Operations to build and maintain all foundational cloud infrastructure for the Intelligent Healthcare Platform
    • Actively manage program components for Platform Operations team including planning and guiding deliverables for agile teams involved in the program
      • Participate and help facilitate release planning discussions, program retrospectives and other project related discussions
      • Maintain relations with key business stakeholders, visibility to release processes and release communication for critical Platform components working closely with the Operations team at all levels
        • Measure, monitor, and ensure the health of program components from financial, dependency, risk & mitigation, and schedule perspectives
          • Actively seek out and problem solve for barriers / challenges / opportunities
            • Maintain healthy collaboration between all disciplines including Business, Product Management, Enterprise Architecture, Software Engineering/ R&D, Technical Operations, Client Onboarding, Client Services, Sales, and MarketingCritical Skills (Required):
              • 2+ years of experience in managing Healthcare IT Software Initiatives
              • 3+ years of experience in independently managing multiple complex Projects/Initiatives/Business use cases with competing priorities and deadlines within a timely manner
              • Adept in building business relationships and partnership; working with internal or external stakeholders
              • Good understanding of software development life cycle, and experience with, technical systems; ability to identify technical solutions for business problems (experience with healthcare IT software initiatives strongly preferred)
              • Experience with analyzing and synthesizing qualitative and quantitative information, forming opinions with corresponding recommendations, and presenting the results to key stakeholders including executive leadership
              • Experience with process improvement and change management
              • Effective verbal/written communication, strong listening, negotiation and presentation skillsAdditional Knowledge and Skills (Preferred / Not Required):
                • Self-motivated, able to work remotely, innovative and a detailed oriented professional with project management experience
                • Successful track record in collaborating across multiple organizational functions and driving cross-functional initiatives
                • Strong sense of accountability and bias to action
                • Experience with cloud-based products (AWS, GCP, Azure) is highly preferred
                • Experience with software development tools and product roadmap software preferred
                • Project Management and or Program Management Certification is good to haveEducation (Required):Bachelor's degree in business, computer science, engineering, health informatics, healthcare or marketing or related field requiredPhysical RequirementsGeneral Office Demands#Li-remoteJoin our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!-COVID MandateAs a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination.- As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.-As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. -All accommodation requests will be carefully considered but are not guaranteed to be approved.-Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,- national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at .If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com-with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.Click here -to view our pay transparency nondiscrimination policy.California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood-.Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Keywords: Change Healthcare, Harrisburg , Program Manager - Platform Operations, Executive , Harrisburg, Pennsylvania

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