Program Manager II
Company: PNC Financial Services Group
Posted on: June 24, 2022
At PNC, our people are our greatest differentiator and competitive
advantage in the markets we serve. We are all united in delivering
the best experience for our customers. As a Program Manager II
within PNC's Retail Bank Operations organization, you will be based
remotely within PNC's footprint.
Leads a team of project managers to ensure the execution of
organizational programs in support of corporate strategy. Typically
project size is $10m to $25m.
Manages the general and detailed planning stages of organizational
programs; influences project decisions to achieve overall program
Oversight and accountability for the program budget while working
to ensure success of the program.
Evaluates the implementation and effectiveness of the programs and
recommends enhancements to programs based on results.
Teams with service partners to ensure seamless delivery and a
consistent experience across multiple distribution channels.
PNC Employees take pride in our reputation and to continue building
upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that
align customer needs and satisfaction as primary considerations in
all business decisions and able to leverage that information in
creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks
associated with their business objectives and activities to ensure
they adhere to and support PNC's Enterprise Risk Management
Accuracy and Attention to Detail - Understanding of the necessity
and value of accuracy and attention to detail; ability to process
information with high levels of accuracy.
Analytical Thinking - Knowledge of techniques and tools that
promote effective analysis and the ability to determine the root
cause of organizational problems and create alternative solutions
that resolve the problems in the best interest of the business.
Consulting - Knowledge of techniques, roles, and responsibilities
in providing technical or business guidance to clients, both
internal and external; ability to apply this knowledge
appropriately to diverse situations.
Effective Communications - Understanding of effective communication
concepts, tools and techniques; ability to effectively transmit,
receive, and accurately interpret ideas, information, and needs
through the application of appropriate communication behaviors.
IT Standards, Procedures & Policies - Knowledge of and the ability
to utilize a variety of administrative skill sets and technical
knowledge to manage organizational IT policies, standards, and
Organizational Leadership - Knowledge of, and ability to use
strategies and skills to enlist others in setting, embracing and
Problem Solving - Knowledge of approaches, tools, techniques for
recognizing, anticipating, and resolving organizational,
operational or process problems; ability to apply this knowledge
appropriately to diverse situations.
Project Administration - Knowledge of, and ability to use,
organizational strategies, practices and tools for administering
Project Management - Ability to plan, organize, monitor, and
control projects, ensuring efficient utilization of technical and
administrative resources, to achieve project objectives.
Roles at this level typically require a university / college
degree, with 5+ years of industry-relevant experience. Specific
certifications are often required. In lieu of a degree, a
comparable combination of education and experience (including
military service) may be considered.
Additional Job Description
This is a remote position and can sit anywhere within the PNC
footprint, except for Colorado, Hawaii, Alaska. In person
activities may occur periodically based on business need.
PNC offers employees a comprehensive range of benefits to help meet
your needs now and in the future. Depending on your eligibility,
options for full-time employees include medical/prescription drug
coverage (with a Health Savings Account feature); dental and vision
options; employee and spouse/child life insurance; short- and
long-term disability protection; maternity and parental leave; paid
holidays, vacation days and occasional absence time; 401(k),
pension and stock purchase plans; dependent care reimbursement
account; back-up child/elder care; adoption assistance; educational
assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits
for part-time employees, visit pncbenefits.com > New to PNC.
Disability Accommodations Statement:
The PNC workplace is inclusive and supportive of individual needs.
If you have a physical or other impairment that might require an
accommodation, including technical assistance with the PNC Careers
website or submission process, please call 877-968-7762 and select
Option 4: Recruiting or contact us via email at
The Human Resources Service Center hours of operation are Monday -
Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons
regardless of race, color, sex, religion, national origin, age,
sexual orientation, gender identity, disability, veteran status, or
other categories protected by law.
Refer to the California Consumer Privacy Act Privacy Notice to gain
understanding of how PNC may use or disclose your personal
information in our hiring practices.
Keywords: PNC Financial Services Group, Harrisburg , Program Manager II, Executive , Harrisburg, Pennsylvania
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