Chief Operating Officer
Company: HAMILTON HEALTH CENTER INC
Location: Harrisburg
Posted on: January 23, 2023
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Job Description:
All About Hamilton Health Center
Hamilton Health Center (Hamilton), established in 1969, is the only
Federally Qualified Health Center (FQHC) within a 30-mile radius of
Harrisburg, PA and continues to grow using a holistic and
comprehensive approach to being patient centered. The mission of
Hamilton is to improve the health of Central Pennsylvania's
residents by delivering high quality, respectful and
patient-centered health and related social services that promote
access, treatment, education, and prevention regardless of health,
economic, or insurance status. Our vision is that every member of
our community, regardless of their ability to pay or their
insurance status, receives holistic, quality health care needed to
create a healthy community. For over 50 years we have been true to
these words. As part of our team, you will work alongside a
dedicated team that cares and values those we serve.
Benefits offered: In addition to your base pay, you are also
eligible to receive:
Paid time off, Catastrophic (CAT)/Sick time, Birthday holiday, and
7 paid holidays.
Medical, Dental & Vision,
Company paid life insurance.
Retirement Plan
Employee Assistance Program
Job Summary : The Chief Operating Officer (COO) is responsible for
the operations of Hamilton's satellite and main locations, ensuring
compliance with federal requirements and Hamilton policies and
procedures. The COO, reporting directly to the Chief Executive
Officer, will have direct operational management responsibilities
for non-provider staff and responsibilities of improving health
center processes, setting clear expectations, and providing
mentorship to other levels of management. The COO actively
participates in the implementation of the Medical Home
Certification and Accountability Contract Organizations.
Through a respectful, constructive, and energetic style, guided by
the objectives of company, the COO provides the leadership,
management, and vision necessary to ensure that the company has the
proper operational controls, administrative and reporting
procedures, and people systems in place to effectively grow the
organization and to ensure financial strength and operating
efficiency. The position is responsible for implementing the
service delivery, business, and administrative support operations
in accordance with the plans, policies, and standards of the
corporation.
The COO is a key member of the senior leadership team.
Essential duties and Responsibilities :
The Chief Operating Officer performs a wide range of duties,
including, but not limited to the following:
Directs, manages, and continuously evaluates the operations and
support service activities emphasizing efficient operations,
financial accountability, and strategic development.
Oversees operational issues of the organization, ensuring
compliance with state and federal regulations while ensuring
consistency of policies and procedures at all sites. Maintains
knowledge of current requirements of federal, state, and local
policies and procedures regarding community health programs.
Remains current on local and national healthcare trends and applies
best practices to Hamilton's work processes.
Directs and oversees the day-to-day operations of the organization,
to include, facilities, security, patient flow, and processes.
Monitors and evaluates programmatic and operational effectiveness
and changes required for improvement.
Oversight of Social Service Programs.
Develops and fosters effective collaboration between departments to
ensure an integrated approach to providing services and fulfilling
the center's goals and objectives. Effectively reporting health
center activities and information to the CEO, and other members of
Senior leadership team, as appropriate.
Identifies and evaluates actual or potential safety and risk
management issues; intervenes as appropriate; intervenes and
problem-solves inter/intradepartmental issues as required.
Assists in establishing and maintaining an organizational structure
and staffing to effectively accomplish the organization's goals and
objectives.
Provides overall development, organization, and leadership in
stewardship of the systems necessary to provide efficient,
effective, and accessible quality health care.
Works closely with the Chief Medical Officer (CMO) to coordinate
clinical activities, ensuring that effective systems are in place
to support the delivery of patient care and clinic operations.
Monitors trends and assists in the improvement of services by
analyzing operating procedures and recommending cost-effective and
efficient solutions.
Assists CEO with the planning, development and administration of
all business activities, programs, and services of the
organization.
Participates in development, implementation, evaluation and
maintenance of policies, objectives, and short and long-range
planning.
Develops and implements projects and programs to assist in
accomplishment of established goals.
Working with the Chief Financial Officer (CFO), monitors revenue
and expenditure trends and makes recommendations for cost-effective
operations.
Spearhead the development, communication and implementation of
effective growth strategies and processes.
Collaborate with the management team to develop and implement plans
for the operational infrastructure of systems, processes, and
personnel designed to accommodate the rapid growth objectives of
our organization.
Ability to clearly execute plans of action and communicate clinical
and regulatory strategies with all internal and external
stakeholders, to include the Board of Directors, Senior Management,
Leadership.
Minimum Education/Certifications: The ideal candidate will have a
bachelor's degree in business administration, healthcare
administration or related field with a complimentary master's
degree in similar field. Knowledgeable in The Joint Commission
regulations.
Minimum Work Experience: Minimum of five years progressive
management experience in an ambulatory healthcare setting,
preferably a federally qualified health center. A combination of
appropriate education and experience may be deemed suitable to
successfully meet the job responsibilities.
Other Requirements: Demonstrated ability in developing and
successfully implementing business and strategic plans. Bi-lingual
Spanish is a plus.
This job description is a general outline of duties performed and
is not to be misconstrued as encompassing all duties performed
within the position. All individuals (including current employees)
selected for a position will undergo a background check appropriate
for the position's responsibilities.
PI200963693
Keywords: HAMILTON HEALTH CENTER INC, Harrisburg , Chief Operating Officer, Executive , Harrisburg, Pennsylvania
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