Sr. Manager, User Experience & Design
Company: Marriott
Location: Harrisburg
Posted on: January 24, 2023
|
|
Job Description:
**Job Number** 22210282**Job Category** Sales &
Marketing**Location** Marriott International HQ, 7750 Wisconsin
Avenue, Bethesda, Maryland, United States**Schedule**
Full-Time**Located Remotely?** Y**Relocation?** N**Position Type**
Management**JOB SUMMARY**With every journey, travel has the power
to shape us and our world. Begin your journey as the Senior Manager
User Experience & Design at Marriott International, repeatedly
voted one of Fortune's 100 Best Companies to Work For -. Join our
high energy and talented User Experience & Design team creating
best-in-class digital experiences for one of the most recognized
hospitality companies in the world.This role is responsible for
designing commerce-focused web products ranging from near-term
tactical to longer-term strategy with a keen focus on data-driven,
best-in-class product design. They will contribute to digital
experiences that deliver on both revenue conversion and emotional
engagement to support business outcomes. Partnering closely with
the Director of User Experience, product management and technology
colleagues to meet needs across our business, leisure, member and
non-member customers.This position requires the ability to produce
design as an individual contributor and provide direction to
internal and external designers.A strong portfolio is critical.
Your portfolio should showcase experience in UX and interaction
design in commerce solutions, particularly highlighting conversion
optimization efforts, simplicity and ease-of-use.**CANDIDATE
PROFILE****Education and Experience**+ **5+ years of relevant
experience in digital product design**+ 4-year undergraduate
degree, with bachelor's degree in relevant discipline, or
equivalent experience+ Experience with user experience design,
interaction design, and visual design+ Strong grounding in general
usability and transactional design best practices+ Experience with
major, large-scale global digital apps, web sites, or other digital
products within the commerce space+ Proven experience with commerce
checkout processes including understanding of best practices for
displaying product and pricing+ Well versed in industry best
practices for increasing search rate and step conversion+ Strong
grounding in search forms, search results, general usability and
transactional design best practices+ Proven experience delivering
concepts, user journeys, prototypes, etc. across platforms
(desktop, mobile web, app, etc.)**You're exactly who we're looking
for if you:**+ Champion conversion techniques while balancing an
elevated user experience+ Promote UX best practices drawn from a
variety of disciplines (within and beyond hospitality)+ Communicate
through compelling visuals and deliverables+ Demonstrate
self-confidence, energy, and enthusiasm in leading and influencing
teams+ Showcase strong presentation, negotiation, and persuasion
skills+ Thrive in a fast-paced environment, with the ability to
simultaneously manage multiple projects**Nice to Have:**+ Expertise
in large-scale global digital entities or other digital products
within the hospitality, or travel industry+ Superior communication
and interpersonal skills including discovery facilitation,
presentation, and storytelling+ Experience with Agile / SAFE
development methodologies**CORE WORK ACTIVITIES****Demonstrating
and Applying Discipline Knowledge**+ Produces sketches, wireframes,
personas, journey maps, flows, designs, motion specs, prototypes
and/or presentations as needed to communicate experience design+
Provides subject matter expertise on key functional systems to help
shepherd strategic initiatives from idea to feasible
implementation+ Provides subject matter expertise on hotel brands
and the Marriott Bonvoy loyalty program to help ensure they are
infused correctly and seamlessly throughout digital products+
References Design System Manager for appropriate patterns,
components, and styles in the course of user experience design
work; attends office hours for feedback and follows procedures to
propose new elements when necessary+ Produces both innovative
high-level design concepts / strategy visualizations as well as
development-ready designs with specifications+ Ensure a quality
experience on live digital products by participating in the user
acceptance testing process+ Uses software including: Adobe Creative
Suite; Sketch; InVision Studio; Microsoft Excel, Word and
PowerPoint+ Keeps skills up-to-date on industry trends and applies
new knowledge to job, identifying strategic opportunities for
competitive advantages through those findings+ Clearly present your
work citing industry best practices, qual and quant data to support
your decisions+ Be a thought partner providing recommendations
based on research and data for experience enhancements across all
digital touchpoints+ Collaborates with a variety of user experience
disciplines within the team (Information Architecture, Design
System/Standards, User Research, Copywriting) to advance your
work**Managing Work, Projects, and Policies**+ Provides accurate
estimates as to needed time to complete work to feed project plans
(and therefore personal deadlines)+ Meets deadlines once agreed
upon+ Reports impediments to completing work and meeting deadlines+
Provides regular status updates to manager+ Successfully manages
multiple assignments at once+ Accepts critique and critiques work
of others in a helpful and professional manner+ Communicates in a
timely and appropriate manner with teammates**Additional
Responsibilities**+ Works independently with minimal supervision,
but knows when issues should be escalated to manager+ Develops
relationships with members of other teams, and leverages those
relationships to answer questions+ Presents work with clarity and
confidence; explains complex matters so that others can understand
them+ Performs other reasonable duties as assigned by
manager_Marriott International is an equal opportunity employer. We
believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law. Marriott International
considers for employment qualified applicants with criminal
histories consistent with applicable federal, state and local
law._Marriott International is the world's largest hotel company,
with more brands, more hotels and more opportunities for associates
to grow and succeed. We believe a great career is a journey of
discovery and exploration. So, we ask, where will your journey take
you?
Keywords: Marriott, Harrisburg , Sr. Manager, User Experience & Design, Executive , Harrisburg, Pennsylvania
Click
here to apply!
|