Employee Engagement, Sr. Manager
Company: Verint Systems, Inc.
Location: Harrisburg
Posted on: January 25, 2023
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Job Description:
At Verint, we believe customer engagement is at the core of
global brands. Our mission is to help organizations discover
opportunities scarcely imagined by connecting work, data, and
experiences enterprise wide. We hire innovators with the passion,
creativity, and drive to answer constantly shifting market
challenges and deliver impactful results for our customers. Our
commitment to attracting and retaining a talented, diverse, and
engaged team creates a collaborative environment that openly
celebrates all cultures and affords personal and professional
growth opportunities. Learn more at www.Verint.com .
The Senior Manager of Employee Engagement will manage and execute
on strategies to attract and retain the right talent and employees
globally. The responsibilities of this role will be to project
manage new and existing employee engagement initiatives, as well as
monitor and drive the success of these programs through performance
measurement. This role will collaborate with stakeholders at the
global, regional and country levels to collect feedback, analyze
metrics and create plans to continuously foster engagement. This
role will ensure applications, technology and applicable processes
are in place for program execution and collection of metrics for
ongoing insights reporting. Given the level of collaboration across
global regions, the person in this role will have demonstrated
knowledge and experience in understanding and navigating cultural
norms and be proficient in tailoring initiatives, communications
and actions accordingly. This position will report to the Senior
Director of Employee Engagement.
+ Partner with global teams to assess stakeholder needs and project
requirements and then execute and monitor key initiatives to
promote and achieve employee engagement.
+ Collaborate with technology teams and external vendors to create
and deliver resources and tools/applications that support employee
engagement initiatives.
+ Manage the implementation of employee engagement programs geared
to attract and retain employees globally.
+ Coordinate and create timelines and project manage activities and
to increase employee engagement and to sustain the employee culture
globally.
+ Acts as the liaison to gather feedback from stakeholders and
employees, that can be analyzed for continued improvement using
consistent and accurate measurement metrics.
+ Review, analyze and assesses program utilization, employee
feedback, competitive landscape for competitive offerings within
our industry, and workforce productivity to ensure that
cost-effective mix of programs is offered.
+ Draft internal communications, events and program materials,
including user guidelines, snapcoms, e-blasts, communication
boards, etc., ensuring content consistency of messages and
alignment to overall company and HR strategy.
+ Review data to support business initiatives and analysis of
metrics.
+ Collaborates with and builds relationships across regions,
countries and functions
+ Implements engagement programs through various applications and
technologies to provide consistent and accurate
monthly/quarterly/annual insights reporting.
Minimum Requirements:
+ Bachelor's degree or equivalent well rounded global HR related
work experience.
+ Minimum of 6 years functional experience with a progressive
increase of responsibility in developing programs and initiatives
designed to drive employee engagement
+ Experience working with external vendors to project manage the
delivery of technology platforms that support stakeholder and
business needs
+ Proven track record in managing projects; devising and
implementing, effective, result-oriented employee initiatives and
engagement programs, with solid technical knowledge and experience
in selecting, writing requirements, and implementing international
engagement platforms. (Understanding of SaaS technology a plus)
+ Demonstrated global acumen and understanding of cultural
nuances
+ Exceptional Excel and PowerPoint skills and ability to translate
data and insights into visualizations for high level leadership
presentations
+ Excellent communication, research, writing and presentation
skills, with the ability to create content using solution briefs,
interviews with subject matter experts and other resources.
+ Ability to work effectively in a collaborative team environment
that spans different job functions, departments, and
geographies.
+ Excellent judgement, coupled with strong problem-solving skills
and creative decision making a must.
+ Strong MS Office (Word, PowerPoint, Excel) skills, with creative
presentation and advanced excel skills.
+ Knowledge of MS Teams and Sharepoint a plus
+ Experience implementing or managing a global employee engagement
platform preferred.
+ Successful completion of a background screening process
including, but not limited to, employment verifications, criminal
search, OFAC, SS Verification, as well as credit and drug
screening, where applicable and in accordance with federal and
local regulation.
MIN: 100,000
MAX: 130,000
Keywords: Verint Systems, Inc., Harrisburg , Employee Engagement, Sr. Manager, Executive , Harrisburg, Pennsylvania
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