Senior Manager User Experience

Company: Ford Motor Company
Location: Harrisburg
Posted on: March 16, 2023

Job Description:

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation.
Working within our Marketing, Sales & Service organization gives you the opportunity to advance the Ford reputation as a visionary vehicle and mobility services company delivering a trusted customer experience. We're looking for insightful individuals with the marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. If you have an audience-first mindset, join us and be the eyes, ears and voice of Ford.
What you'll be able to do:
We are hiring a passionate and proven leader to drive the next generation of user experiences. As a senior UX Manager, you will drive UX direction within ecommerce across web and mobile and lead a team of highly talented designers. The Senior UX Manager will be responsible for delivering and promoting superior user experience designs to deliver on business requirements that enhances our digital experiences and products, meets business goals, and strengthens the relationship between Ford and its customers.
This role will be responsible for understanding customer behavior, collaborating on conceptual designs for new products, and working closely with product management, development, and other stakeholders throughout the organization. Furthermore, this UX Manager will be responsible for hiring, managing, and mentoring a UX team.
Selling electric cars online is new for Ford. We are a new team, the successful manager will be flexible, biased towards action, and willing to roll up their sleeves and offer hands-on design help when needed.
Key Responsibilities:
50% -Create high performance team, by hiring, mentoring, and managing designers
10% - Help create team processes, standards, and culture
20% - set creative and strategic vision for the areas your team will support
10%- Contribute guidance on design systems and standards
10 - Driving research agenda for the area your team covers, and ensuring design decisions reflect
Travel Requirements: --- Typically requires overnight travel less than 10% of the time.
The minimum requirements we seek:

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  Bachelor's Degree in UX/Interaction/Product Designer/Visual Design or a combination of education and equivalent experience
  
  
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  7+ years of experience working with agile software development teams and design software such as Sketch, Figma, and Adobe Creative Suite
  
  
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  2+ years of managing high performing UX teams
  
  
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  Portfolio of work demonstrating ability to lead the creation of exceptional customer experiences across a range of touch-points as well as proficiency in UI and interaction design with case studies
  
  
  Our preferred requirements:
  
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    Master's degree in UX/Interaction/Product Designer/Visual Design working across a breadth of digital media or a combination of education and equivalent experience
    
    
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    Experience conducting discovery and user validation interviews
    
    
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    Experience crafting high profile consumer websites and apps
    
    
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    Expert visual design acumen demonstrated through owning product design end-to-end.
    
    
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    Ability to create interactive experiences with prototyping software or by hand.
    
    
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    Understanding of modern front-end technologies and frameworks
    
    
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    Experience designing for e-commerce
    
    
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    Automotive design experience
    
    
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    Desire to thrive in a fast-moving environment!
    
    
    What you'll receive in return:
    As part of the Ford family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more. You'll also experience exciting opportunities for professional and personal growth and recognition.
    If you have what it takes to help us redefine the future of mobility, we'd love to have you join us.
    Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
    We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
    At Ford, the health and safety of our employees is our top priority.--- Vaccination has been proven to play a critical role in combatting COVID-19.--- As a result, Ford has made the decision to require U.S. salaried employees to be fully vaccinated against COVID-19, unless employees require an accommodation for religious or medical reasons.--- Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen.--- As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or an approved medical or religious exemption.
    For information on Ford's salary and benefits, please visit: https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2022-benefits-and-comp-LL5-sal-plan-1.pdf
    Requisition ID : 7998

Keywords: Ford Motor Company, Harrisburg , Senior Manager User Experience, Executive , Harrisburg, Pennsylvania