Sr Digital Business Manager

Company: T-Mobile
Location: Washington
Posted on: May 9, 2025

Job Description:

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees receive a competitive base salary and comprehensive benefits, including stock grants, employee stock purchase plans, 401(k), and access to financial coaching. We are committed to being UNSTOPPABLE for our employees!
The successful candidate will be based in Bellevue, WA; Denver, CO; or Herndon, VA. This is not a remote role; it requires a hybrid work schedule with in-office presence three days per week.
Job Overview
The Senior Digital Business Manager leads web/app experiences, collaborates across functions, and mentors team members. Responsibilities include partnering with marketing and creative teams to deliver enterprise campaigns, analyzing data to optimize customer journeys, and driving digital strategies to improve customer satisfaction and sales.
Key Responsibilities

• Develop and execute web strategies that support customer lifecycle stages.
  
• Analyze data and customer insights to inform campaign and site performance improvements.
  
• Identify experience gaps and develop deep customer insights.
  
• Design and implement tactics, testing, and optimization for web flows.
  
• Manage merchandising and customer segmentation strategies.
  
• Prepare project plans, impact forecasts, and performance metrics.
  
• Drive efficiency and automation initiatives.
  
• Communicate strategies and milestones to stakeholders.
  
• Champion optimal digital experiences as a customer advocate.
  
• Lead continuous optimization and share best practices across teams.
  
  Qualifications
  

• 
  
• Bachelor's Degree required.
  
• 7-10 years in Digital Marketing, Merchandising, or eCommerce.
  
• Experience with data-driven impact measurement and cross-functional project management.
  
• Experience in B2C commerce and industry-specific knowledge preferred.
  
  Skills & Abilities
  
  • 
    
  • Proficiency in PowerPoint, Excel, Web Content Management, and data visualization tools like Tableau.
    
  • Ability to develop customer segments and manage web content effectively.
    
  • Basic web development and SQL skills preferred.
    
  • Strong process improvement capabilities.
    
    Additional Information
    Travel may be required. The role offers a salary range of $100,000 to $180,400, plus a 20% bonus target. Benefits include health insurance, 401(k), stock options, paid time off, parental leave, and various discounts. For more details, visit our benefits page or contact us for accommodation requests.
    We are an Equal Opportunity Employer and value diversity. If you need reasonable accommodation during the application process, please contact or call 1-844-873-9500.
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Keywords: T-Mobile, Harrisburg , Sr Digital Business Manager, Executive , Washington, Pennsylvania