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Clinical Supervisor

Location: Harrisburg
Posted on: May 10, 2022

Job Description:

Clinical SupervisorAll About Hamilton Health CenterHamilton Health Center (Hamilton), established in 1969, is the only Federally Qualified Health Center (FQHC) within a 30-mile radius of Harrisburg, PA and continues to grow using a holistic and comprehensive approach to being patient centered. The mission of Hamilton is to improve the health of Central Pennsylvania's residents by delivering high quality, respectful and patient-centered health and related social services that promote access, treatment, education, and prevention regardless of health, economic, or insurance status. Our vision is that every member of our community, regardless of their ability to pay or their insurance status, receives holistic, quality health care needed to create a healthy community. For over 50 years we have been true to these words. As part of our team, you will work alongside a dedicated team that cares and values those we serve.Benefits offered: In addition to your base pay, you are also eligible to receive:

  • Paid time off, Catastrophic (CAT)/Sick time, Birthday holiday, and 7 paid holidays.
  • Medical, Dental & Vision,
  • Company paid life insurance.
  • Retirement Plan
  • Employee Assistance ProgramJob Summary: The Clinic Supervisor is responsible for supervising the administrative support personnel and functions specific to the management of departmental operations. Assist with oversight for business functions for one or more practices under the direction of the Clinic Manager. Provides analysis and reports to ensure effective and efficient financial and clinical performance. May provide clinical support as needed within the scope of clinical competencies and licensure. Expected to function approximately 50% in the clinic in either clerical, clinical or combination of both and 50% administrative responsibilities as directed by Clinic Manager.Essential duties and Responsibilities:
    • Supervises and assigns work, staff scheduling, and organization of staff as needed. Ensures efficient workflow of day-to-day operations of the practices.
    • Maintains all clinic operating procedures and office files; informs physician(s) of business matters involving personnel and financial items of importance on a regular basis. Ensures the daily physician practice clinical activities are documented, coded, and billed accurately to ensure compliance with all regulatory agencies and financial protocols.
    • Responsible for monitoring and reporting on staff attendance and punctuality; documenting variations from policy for progressive discipline. Must maintain knowledge and understanding of payroll practices and procedures to accurately review, approve, and correct time as required, with supporting documentation. Assist clinic manager in managing overtime.
    • Investigate interface with providers on patient issues/ complaints
    • Provides training needs of employees or trains support staff as required; ensures courteous and thorough communications with patients, providers and all other HHC staff members. Provide feedback to clinic staff as needed, but not less than monthly.
    • Ensures staff is notified of changes to policies, processes, and/or procedures affecting the practice as directed by manager.
    • Provides status updates to all providers, patients, facilities, etc. as needed to maintain the activities of referrals and authorizations. Assures open communications with all parties involved in the referral and authorization processes.
    • Ensure staff is trained in The Joint Commission (TJC) standards. Assure that TJC documentation standards are maintained and completed as needed. Ensure that staff is supported to meet any inspection requirements from TJC, Centers for Medicare and Medicaid (CMS), and any other local, state, or federal regulatory agency or standards accreditation or oversight body.Minimum Education/Certifications: Must be a graduate of an accredited Medical Assistant school, must be Certified as a Medical Assistant. Minimum Work Experience: Minimum 2 years' experience in a medical office, at least 1 year of supervisory experience.Knowledgeable in The Joint Commission regulations preferred.Other Requirements: Reliable transportation to travel throughout the service area. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Keywords: HAMILTON HEALTH CENTER INC, Harrisburg , Clinical Supervisor, Healthcare , Harrisburg, Pennsylvania

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