Clinical Supervisor
Company: HAMILTON HEALTH CENTER INC
Location: Harrisburg
Posted on: May 10, 2022
Job Description:
Clinical SupervisorAll About Hamilton Health CenterHamilton
Health Center (Hamilton), established in 1969, is the only
Federally Qualified Health Center (FQHC) within a 30-mile radius of
Harrisburg, PA and continues to grow using a holistic and
comprehensive approach to being patient centered. The mission of
Hamilton is to improve the health of Central Pennsylvania's
residents by delivering high quality, respectful and
patient-centered health and related social services that promote
access, treatment, education, and prevention regardless of health,
economic, or insurance status. Our vision is that every member of
our community, regardless of their ability to pay or their
insurance status, receives holistic, quality health care needed to
create a healthy community. For over 50 years we have been true to
these words. As part of our team, you will work alongside a
dedicated team that cares and values those we serve.Benefits
offered: In addition to your base pay, you are also eligible to
receive:
- Paid time off, Catastrophic (CAT)/Sick time, Birthday holiday,
and 7 paid holidays.
- Medical, Dental & Vision,
- Company paid life insurance.
- Retirement Plan
- Employee Assistance ProgramJob Summary: The Clinic Supervisor
is responsible for supervising the administrative support personnel
and functions specific to the management of departmental
operations. Assist with oversight for business functions for one or
more practices under the direction of the Clinic Manager. Provides
analysis and reports to ensure effective and efficient financial
and clinical performance. May provide clinical support as needed
within the scope of clinical competencies and licensure. Expected
to function approximately 50% in the clinic in either clerical,
clinical or combination of both and 50% administrative
responsibilities as directed by Clinic Manager.Essential duties and
Responsibilities:
- Supervises and assigns work, staff scheduling, and organization
of staff as needed. Ensures efficient workflow of day-to-day
operations of the practices.
- Maintains all clinic operating procedures and office files;
informs physician(s) of business matters involving personnel and
financial items of importance on a regular basis. Ensures the daily
physician practice clinical activities are documented, coded, and
billed accurately to ensure compliance with all regulatory agencies
and financial protocols.
- Responsible for monitoring and reporting on staff attendance
and punctuality; documenting variations from policy for progressive
discipline. Must maintain knowledge and understanding of payroll
practices and procedures to accurately review, approve, and correct
time as required, with supporting documentation. Assist clinic
manager in managing overtime.
- Investigate interface with providers on patient issues/
complaints
- Provides training needs of employees or trains support staff as
required; ensures courteous and thorough communications with
patients, providers and all other HHC staff members. Provide
feedback to clinic staff as needed, but not less than monthly.
- Ensures staff is notified of changes to policies, processes,
and/or procedures affecting the practice as directed by
manager.
- Provides status updates to all providers, patients, facilities,
etc. as needed to maintain the activities of referrals and
authorizations. Assures open communications with all parties
involved in the referral and authorization processes.
- Ensure staff is trained in The Joint Commission (TJC)
standards. Assure that TJC documentation standards are maintained
and completed as needed. Ensure that staff is supported to meet any
inspection requirements from TJC, Centers for Medicare and Medicaid
(CMS), and any other local, state, or federal regulatory agency or
standards accreditation or oversight body.Minimum
Education/Certifications: Must be a graduate of an accredited
Medical Assistant school, must be Certified as a Medical Assistant.
Minimum Work Experience: Minimum 2 years' experience in a medical
office, at least 1 year of supervisory experience.Knowledgeable in
The Joint Commission regulations preferred.Other Requirements:
Reliable transportation to travel throughout the service area. This
job description is a general outline of duties performed and is not
to be misconstrued as encompassing all duties performed within the
position. All individuals (including current employees) selected
for a position will undergo a background check appropriate for the
position's responsibilities.
Keywords: HAMILTON HEALTH CENTER INC, Harrisburg , Clinical Supervisor, Healthcare , Harrisburg, Pennsylvania
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