Social Worker/Volunteer Coordinator
Posted on: November 21, 2022
Position Summary The Social Worker is responsible for modeling
the 3 Company values of Compassion, Integrity, and Excellence, and
for promoting the Hospice Compassus philosophy, using the 6 Pillars
of success as the foundation. S/he is responsible for upholding the
Code of Ethical Conduct and for promoting positive working
relationships within the Program, between the Program and other
Company departments, and between the Program and all external
stakeholders. The Social Worker provides preventive, educational,
and evaluative and treatment services to meet the psychosocial
needs of patients and their families, to help them improve,
restore, and maintain their maximum level of coping. The Social
Worker utilizes community resources and the interdisciplinary team
to aid in this process. S/he is responsible for applying the rules
and regulations of state and federal regulatory agencies and other
The Volunteer Coordinator is responsible for modeling the 3 Company
values of Compassion, Integrity, and Excellence, and for promoting
the Compassus philosophy, using the 6 Pillars of success as the
foundation. S/he is responsible for upholding the Code of Ethical
Conduct and for promoting positive working relationships within the
Program, between the Program and other Company departments, and
between the Program and all external stakeholders. The Volunteer
Coordinator is responsible for recruiting, selecting, training,
supervising, and retaining volunteers to adequately support
volunteer operations and to ensure compliance with state and
federal regulations. He/she will ensure the coordination of patient
and family needs for volunteer services and will oversee the
development and implementation of the plan of care to meet those
needs. S/he is responsible for applying the rules and regulations
of state and federal regulatory agencies and other certified
- Participates as a member of the IDT, including development and
implementation of the plan of care.
- Promotes the use of volunteers as an intervention to support
patient care needs.
- Assists in identifying the need for intervention of other IDT
- Effectively communicates patient and family needs to IDT.
- Provides education about volunteer services and role of the
volunteer to members of the IDT.
- Prepares reports, in-services, and other documents to
demonstrate the value and effectiveness of the volunteer program as
- Utilizes a variety of means to communicate with and retain
active volunteers, which may include: Newsletters; Email campaigns;
Gatherings/ celebratory events; Meetings
- Delivers at least 4 in-services per year for active
- Manages volunteer services through accountable awareness of
volunteer utilization, documentation and plan of care
- Assigns patient care and administrative volunteers, providing
oversight for activity and documentation requirements.
- Interviewing, hiring, and training volunteers; planning,
assigning, and directing work; appraising performance; rewarding
and disciplining volunteers; addressing complaints and resolving
- Performs other duties as assigned.
Knowledge and Skills
- To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
Education and/or Experience
- As Social Worker; (A) Has a Master of Social Work (MSW) degree
from a school of social work accredited by the Council on Social
Work Education (preferred); or (B) Has a baccalaureate degree in
social work from an institution accredited by the Council on Social
Work Education; or a baccalaureate degree in psychology, sociology,
or other field related to social work; and has 1 year of social
work experience in a healthcare setting and is supervised by an
MSW; or (C) Has a baccalaureate degree from a school of social work
accredited by the Council on Social Work Education, is employed by
the Hospice Compassus before December 2, 2008, and is not required
to be supervised by an MSW.
State Specific Requirements
- Alabama - Minimum requirement of BSW and licensure in the state
- California - Minimum requirement of MSW and clinical experience
relevant to the psychosocial needs of patients and families; an
individual with a BSW is not qualified as a social worker in
- Colorado - Minimum requirement of BSW from a school accredited
by the Council on Social Work Education, Master's degree preferred
- Connecticut - Minimum requirement of MSW from a school
accredited by the Council on Social Work Education; an individual
with a BSW is not qualified as a social worker in Connecticut
- Louisiana - MSW from an accredited school of social work AND
current, valid licensure as a SW in the state (LMSW), AND has 1
year of experience in health care with documented clinical
experience appropriate to the counseling and casework needs of the
- Massachusetts - Social Worker means an individual who is
currently licensed to practice social work under the licensure
categories of Licensed Independent Practitioner of Clinical Social
Work, or Licensed Certified Social Worker or Licensed Social
- Michigan - Licensure required in order to be titled Social
- Mississippi - Masters' Degree from a school of social work
accredited by the Council on Social Work Education and at least one
year of documented clinical experience appropriate to the
counseling and casework needs of the terminally ill
- Missouri - A social worker must have at least a bachelor's
degree in Social Work from an accredited school of social work
- New Hampshire - Masters' degree from a graduate school of
social work OR a bachelor's degree in a related health or human
services field, with at least 2 years' experience as a social
worker and the individual has established a consultative
relationship with a masters' prepared social worker
- New Jersey - "Social worker" means a person whom: The State
Board of Social Work Examiners licenses as a Licensed Social Worker
or a Licensed Clinical Social Worker pursuant to N.J.A.C. 13:44G;
and has either: A. Nine hundred hours of social work experience in
a health care setting as part of the master's degree curriculum of
a social work internship; or B. One year of social work experience
in a health care setting after licensure as a social worker.
- New Mexico - Licensure is required, BSW is minimum education
required but must be supervised by MSW, MSW is preferred education
for hospice social worker
- Ohio - Licensure required
- Oklahoma - Licensure required in order to be titled Social
- South Carolina - Licensure required
- Texas - active licensure in the state of Texas as a master
social worker (MSW) and one year of social work experience in a
health care setting; or active licensure in the state of Texas as a
baccalaureate social worker, one year of social work experience in
a health care setting, and if employed by Compassus after December
2, 2008, must be supervised by a qualified MSW.
- Wisconsin - minimum of BSW from a school accredited by the
Council on Social Work Education and certification by the state of
- West Virginia - minimum of BSW and licensure according to
education level (LSW = BSW + license, LMSW = MSW + license, LCSW =
MSW + practice hours + license)
As Volunteer Coordinator: Candidates must possess a high school
diploma or equivalent. College degree preferred. Experience in
Social Services, Human Services, Resource Management or related
field is helpful; or equivalent combination of education and
experience. Prior experience managing volunteer services or
non-profit organization is a plus.
Mathematical Skills Ability to add, subtract, multiply, and divide
in all units of measure, using whole numbers, common fractions, and
decimals. Ability to compute rate, ratio, and percentage.
Language Skills Ability to read and comprehend simple instructions,
short correspondence, and memos. Ability to write simple
correspondence. Ability to effectively present information in
one-on-one and small group situations to volunteers, public,
colleagues, patients and families of patients.
Reasoning Ability Ability to solve practical problems and deal with
a variety of concrete variables in situations where only limited
standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, or schedule form.
Computer Skills To perform this job successfully, an individual
should be proficient in Microsoft Office Suite software. Previous
experience in use of an electronic medical record is helpful.
Other Qualifications Strong leadership, organizational,
interpersonal, communication and teaching skills with presentation
experience. Creativity in preparing and making presentations. Must
be of high integrity including maintenance of confidential
information including all personnel and patient records. Ability to
work a flexible schedule, to include some evenings and weekends.
Must be able to travel frequently.
Certifications, Licenses and Registrations Must have a valid
driver's license and auto liability insurance.
Other Skills and Abilities Ability to understand, read, write, and
speak English. Articulates and embraces hospice philosophy. Must be
able to tend the geriatric and the terminally ill. Ability to
communicate with the families of patients. Ability to make
presentations to the public, colleagues, and groups of
Compassus, including all Compassus affiliates, complies with
applicable Federal civil rights laws and does not discriminate on
the basis of race, color, national origin, age, disability, or sex.
Compassus, including all Compassus affiliates, does not exclude
people or treat them differently because of race, color, national
origin, age, disability, or sex.
Estimated salary range $18.45 - $32.26 / hour. Actual salary will
vary by geographic location and experience.
Keywords: Compassus, Harrisburg , Social Worker/Volunteer Coordinator, Healthcare , Harrisburg, Pennsylvania
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