SERVICE EXCELLENCE SPECIALIST
Company: Cooper University Health Care
Location: Wallingford
Posted on: January 20, 2026
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Job Description:
About us At Cooper University Health Care , our commitment to
providing extraordinary health care begins with our team. Our
extraordinary professionals are continuously discovering clinical
innovations and enhanced access to the most up-to-date facilities,
equipment, technologies and research protocols. We have a
commitment to our employees to provide competitive rates and
compensation programs. Cooper offers full and part-time employees a
comprehensive benefits program, including health, dental, vision,
life, disability, and retirement. We also provide attractive
working conditions and opportunities for career growth through
professional development. Discover why Cooper University Health
Care is the employer of choice in South Jersey. Short Description
The Service Excellence Specialist plays a key role in ensuring that
patients' comfort and non-clinical needs are addressed during their
hospital stay. This role focuses on conducting Comfort Rounds,
connecting with patients twice daily to ensure they have what they
need to feel comfortable and supported. The Service Excellence
Specialist is responsible for facilitating service needs,
addressing comfort concerns, and ensuring that each patient is
attended to in a timely and compassionate manner Experience
Required * 0-2 years required Education Requirements * High School
Diploma * Bachelor's Degree Preferred Special Requirements *
Communication - Ability to communicate with patients, visitors and
coworkers
Keywords: Cooper University Health Care, Harrisburg , SERVICE EXCELLENCE SPECIALIST, Healthcare , Wallingford, Pennsylvania
