Bob Evans Restaurants: Carryout Associate
Company: Bob Evans Restaurants
Location: Harrisburg
Posted on: April 3, 2021
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Job Description:
A job for TODAY---a career for TOMORROW! We are a great fit for
YOU if you say yes to any of these questions:Looking for just some
extra cash?Want to work after school and on weekends?Looking to
make a change in your career?Looking to grow into management?Want
to be part of a family focused work environment? Everybody is
Somebody at Bob Evans...It doesn't matter who you are, we believe
that everyone has a place at our table. If you want to have fun,
prepare and serve quality food while working with a team, then come
in and visit with us for an interview.Full-Time and Part-Time
positions may be available.We continue to update our safety and
sanitation procedures to follow the current CDC, local, and state
guidelines. Our goal is to provide a safe environment for both our
employees and guests. Statement of
Purpose:________________________________________________ This
position is responsible for coordinating the entire carry out
station and communicating with front-and back-of-the-house
personnel to provide an exceptional dining experience to our carry
out guests. Welcomes guests to the restaurant, takes phone orders,
helps guests find menu choices using situational selling
techniques, ensures accuracy of all orders, anticipates and
responds to guest needs in a prompt and friendly manner, and
invites them back again.
Accountabilities:____________________________________________________
Greet walk-in carry out guests; utilize menu knowledge and
situational selling techniques including building bakery
sales.Package food and beverage orders, condiments and appropriate
items promptly and accurately. Ensure items are prepared properly
and on a timely basis, following the standards set by the
restaurant.Communicate professionally with guests to determine
their needs and help them with the menu selections.Wear a headset
to communicate with managers and teammates to help expedite the
guest experience.Handle cash and credit transactions; accurately
account for all receivables including cash, credit cards, coupons
and gift cards.Practice safe food and beverage handling and clean
up at all times.Safely handle food prep equipment such as beverage
machines, salad cases, etc.Handle guest complaints with tact and
professionalism, turning dissatisfied guests into raving
fans.Answer phone calls using company script per meal period in a
fast and friendly manner.Accurately input carry out orders into the
computer system.Keep carry out area clean of debris, and keep the
general work area stocked and clean.Assist in the expediting and
delivery of meals to dine-in guests.Assist in greeting guests in a
friendly manner, escorting guests to tables and communicating new
promotions, products and marketing information to guAssist in
cashing guests out if the cashier is not availablAssist with
pre-bussing tables, rolling silver ware or any other needed tasAll
other duties as assigned.
Knowledge:_________________________________________________________
Ability to identify and resolve issues as they ariseDetail oriented
with the ability to multi-taskAbility to prioritize, good
organizational skillsExcellent guest service skills and
experienceMust have the ability to accurately handle money, make
change, process credit card transactions, and have strong menu
knowledgeComputer skills (POS system)Great communication
skillsEducation/Experience:________________________________________________
0-2 years related experienceStrong knowledge of commonly-used
concepts, practices, and procedures in a restaurantRelies on
experience and judgment to plan and accomplish goalsAt least 16
years of age QUALIFICATION
REQUIREMENTS:_______________________________________ To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. PHYSICAL
REQUIREMENTS:____________________________________________ The
physical demands described here are representative of those that
must be regularly met by an employee to successfully perform the
essential functions of this job. This list is not designed to
contain a comprehensive listing of activities and the employer
reserves the right to change or assign other duties to this
position. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.While performing the duties of this job the employee will
regularly be required to:Stand for entire shift and walk for long
periods of time without rest or sitting down.Push, lift, carry and
transfer up to 10 pounds.Reach with hands.Use hands to finger,
handle, or feel objects, tools, or controls.Bend and stoop.Have the
ability to taste and smell.Verbally communicate with others.Have
the ability to read and write clearly.Use close vision, distance
vision, color vision, peripheral vision, depth perception, and the
ability to adjust focus.Have ability to freely access all areas of
restaurant including selling floor(s), stock area, and register
area.
Keywords: Bob Evans Restaurants, Harrisburg , Bob Evans Restaurants: Carryout Associate, Hospitality & Tourism , Harrisburg, Pennsylvania
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