Customer Service Support Lv1

Company: BCforward
Location: Elizabethtown
Posted on: September 20, 2023

Job Description:

Customer Service Support Lv1BCForward is seeking for a highly motivated and talented Customer Service Rep at Elizabethtown, PA 17022 Job Title: Customer Service Rep Location: Elizabethtown, PA 17022 Duration: 6 Months Schedule: Monday-Friday (Work additional hours and Saturdays as needed), 8am-4:30pm Dress code: Casual; presentable for the office, jeans acceptable with polo/t-shirts Job duties/skills: Customer Service Reps are critical to our business. They handle calls for online orders and help to assist in selection of products and item options available to our customer base. 60% Provide a high level of customer service for retail customers and the retail employees and enter and monitor orders in the retail operating system - Netsuite. Communicate effectively with warehouse and store employees to ensure customer orders are processed as requested by the customer. 20% Problem solve as related to the service and sales function of the role. 20% Assist with special orders, projects, and general warehouse, shipping, and packing operations as needed. High School diploma (Minimum) Customer Service Experience - (preferred) Excellent communication skills Needs strong organizational skills and knowing how to prioritize tasksInterested candidates please send resume in Word format Please reference job code 209119 when responding to this ad.

Keywords: BCforward, Harrisburg , Customer Service Support Lv1, Hospitality & Tourism , Elizabethtown, Pennsylvania