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Bilingual Spanish Customer Service Representative

Company: Temco Logistics
Location: Harrisburg
Posted on: May 11, 2024

Job Description:

*CUSTOMER SERVICE REPRESENTATIVE **TEMCO LOGISTICS* is looking for a _Customer Service Representative_ to join our *Harrisburg, PA *location. As a customer service representative, you will be responsible for engaging with customers on behalf of their company. In your role your duties will include but not limited to, answering phone calls or emails from customers to answer questions, and maintaining expert knowledge about company products or services to best help customers.*WHO WE ARE:* Temco Logistics has been the leading home goods delivery and installation company for over 50 years! Americas #1 Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers. We currently perform over 6,000 residential, business, job site, and commercial deliveries per day, operating 7 days a week. With millions of home deliveries performed we continue to innovate and provide world-class final mile delivery and installation services for our customers.Hours will be 10A-7P with an hour lunch.Pay rate: $20.00*RESPONSIBILITIES ** Provide customers information regarding their orders* Answer all phone calls and emails regarding customer products and services* Ensure all customers are satisfied with their products or services* Follow-up with any customers to check that their products were delivered in a timely manner* Determine the quickest, most efficient way to find solutions for any problems that may arise* Escalate any queries or concerns to the perspective supervisor* Track stocks of office supplies and place orders when necessary* Submit timely reports and prepare presentations/proposals as assigned* Assist colleagues whenever necessary*QUALIFICATIONS** High school diploma or Equivalent* 2+ years of office administrative related tasks* Outstanding communication and interpersonal abilities* Excellent organizational and leadership skills* Familiarity with office management procedures* Excellent knowledge of MS Office and office management software (ERP etc.)* Qualifications in secretarial studies will be an advantage#INDMATemco Logistics is a family-owned company that has been delivering and installing home goods since its inception in 1968. With millions of home deliveries performed for some of Americas largest retailers, we continue to innovate and provide world class final mile delivery and installation services._Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law._Job Type: Full-timePay: $20.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Paid time off* Vision insuranceShift:* 8 hour shift* Day shiftWork setting:* In-personAbility to Relocate:* Harrisburg, PA 17104: Relocate before starting work (Required)Work Location: In personby Jobble

Keywords: Temco Logistics, Harrisburg , Bilingual Spanish Customer Service Representative, Hospitality & Tourism , Harrisburg, Pennsylvania

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