Senior Human Resources Business Partner
Company: Pennsylvania Higher Education Assistance Agency
Posted on: April 9, 2021
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continue with your application. 4/1/2021 Senior Human Resources
Business Partner Tracking Code 289-369 Job Description PHEAA is a
nonprofit student aid organization that holds a mission of
providing affordable access to higher education. Give back tomorrow
by joining us today! PHEAA is seeking a Senior Human Resources
Business Partner to join our team! The Senior Human Resources
Business Partner provides Human Resources consultation and support
to senior leadership teams in one or more business units through
building and maintaining close partnerships and serving as change
agents. This role translates objectives into operational plans, and
collaborates with other areas of HR on the implementation and
rollout of plans, programs, and policies. This position provides
counsel and direction for leveraging talent around PHEAA business
strategies. Salary: Commensurate with experience Shift: Monday
through Friday 8:00 AM-5:00 PM-- Primary Duties and
Responsibilities Strategic Partner
--- Active participant and champion of Agency's Culture.
--- Participate in the development of the PHEAA's plans and
programs as a strategic partner, particularly from the perspective
of change leadership and its impact on the organization's
--- Collaborate with business unit(s) to set robust objectives for
both business and development objectives; challenging objectives as
stretch goals and ensuring line of sight on individual impact to
--- Identify opportunities and recommend changes to increase
performance, reduce cost, and positively impact metrics through
analytical approaches, including the tracking of key data and
Employee Relations and Performance Management
--- Ensure that employees are treated in an equitable and
consistent manner. Find the right balance between the business need
and employee advocacy.
--- Provide consultation to line managers on employee engagement
--- Provide expertise and guidance to business unit leadership when
setting salaries and ensure compliance with compensation
--- Investigate and evaluate union complaints or arguments to
determine viability; propose and implement resolutions
--- Present Management's position during labor activities to
include grievances; arbitration, and negotiations.
--- Monitor Business Unit adherence to the collective bargaining
--- Provide expertise, guidance, coaching and mentoring to leaders
in managing highly sensitive and complex employee relations
matters, including performance management, disability management,
etc. Where needed, facilitates resolution to complex employee
relations matters and minimize risks to company.
--- Effectively administer the performance management process,
including: calibration sessions, and facilitating line manager
excellence in managing low performers, recognizing high performers,
and ensuring that all employees have development plans.
Organization Development & Training
--- Lead and partner with business unit(s) to ensure that their
organization is structured in a way that will enable them to meet
or exceed business targets. This includes communication to impacted
associates and change management
--- Partner with business unit(s) to design and structure effective
organizations, manage complement, and update position
--- Collaborate with business unit(s) to conduct effective
workforce planning activities to ensure adequate staffing levels
--- Identify development initiatives to increase organizational and
--- Identify training and development gaps and close these gaps by
working collaboratively with HR Leadership & Development in a way
that provides the most effective return on investment.
--- Mentor, train, and coach management to effectively coach and
develop their staff.
--- Consult on business effectiveness projects, as required (e.g.,
structural re-organizations, work/role redesign or business process
Policy Development, Interpretation and Administration
--- Lead a collaborative effort with Leadership, HR and Legal to
research, develop, communicate, and implement new or expanded
Agency HR practices (e.g., Performance Management Process,
Succession Planning, Knowledge Management, Telecommuting).
--- Develop and implement process to audit policy compliance.
--- Mentor business unit leaders in human resources best practices
and labor relations.
Other Duties & Responsibilities
--- Required to stay current on industry specific knowledge.
--- Represent the department on various internal committees and
projects, as assigned. Required Skills
- Bachelor degree and seven years of experience as an HR
Generalist/HRBP with increasing responsibility or any combination
of knowledge, training, and experience.
- Demonstrated ability to think and act both strategically and
- Strong coaching, conflict resolution, relationship and team
building skills, and demonstrated ability to influence.
- Excellent communication skills, including the ability to write
clearly and succinctly in a variety of communication settings and
- Proven leadership and supervisory experience with the ability
to work collaboratively, demonstrating respect for other's
knowledge and experience while helping them set objectives and be
accountable for meeting goals.
- In-depth knowledge of Federal and State labor legislation and
- Track record in successfully mentoring others, helping them
develop and grow professionally.
- Experience in developing implementing companywide procedures
- Effective project management skills.
- This position will support a federal government contract.
Applicants must be able to obtain Public Trust security clearance
as required of federal government contractors to include a
background check conducted by the U.S. Government to determine
eligibility and suitability for federal contract employment for
public trust or sensitive positions. For this level of clearance,
the federal government requires applicants to possess U.S.
citizenship. In light of this federal government requirement, PHEAA
will be unable to hire applicants without United States citizenship
for such positions. Preferred qualifications: SPHR and /or
SHRM-SCP, Master Degree in HR related field, Organizational change
management experience, PeopleSoft experience and collective
bargaining unit experience Required Experience Bachelor degree or
any combination of knowledge, training, and experience. Job
Location Harrisburg, Pennsylvania, United States Department Human
Resources Position Type Full-Time/Regular PHEAA conducts its
student loan servicing operations commercially as American
Education Services and for federally-owned loans as FedLoan
Keywords: Pennsylvania Higher Education Assistance Agency, Harrisburg , Senior Human Resources Business Partner, Human Resources , Harrisburg, Pennsylvania
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