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Senior Network Administrator

Company: EDI Specialists, Inc.
Location: Harrisburg
Posted on: April 2, 2021

Job Description:

We are looking for a Senior Network Administrator to support our IT Department.
Perform day-to-day Network Administrative tasks.
Ensure complete ownership (technical and functional) of the network system.This requires the ability to proactively gain technical expertise/mastery of the systems through self-education, creativity, and experimentation.
Ensure high availability for Voice environment.
Maintain and upgrade Cisco voice systems.
Monitor network voice traffic to identify failures or potential performance problems.
Act as primary contact for all level (2) and level (3) issues from the user community.
Develop and maintain procedures for installation, upgrades, and configuration of network voice equipment.
Research and recommend innovative and/or automated approaches for administration tasks.
Identify approaches that leverage internal resources and provide economies of scale.
Provide support per request from user community to investigate and troubleshoot issues.
Ability to communicate industry best practices and apply a practical implementation to the environments.
Establish and maintain cooperative and supportive relationships with team members and users.
Have general knowledge of the change control process.
Able to work remotely and complete all required tasks in a timely fashion.
Participate in 24x7 on-call responsibilities and maintenance window activities.
Implement and maintain network security.
Periodic travel to various Distribution Centers located across the US and Canada.
Requirements: Education Bachelor's Degree in related field, or equivalent experience required. Cisco CCNA is required. CCNP or CCIE certified. Experience 10 years of technical support experience, 5 years minimum at Senior level. Experience with CUCM, UCCX, and CUC administration and configuration. Experience with Infomacast application. Experience with RightFax administration Experience with CTI / CRM integrations. Experience with redundancy and failover solution. Experience with firewall configuration and security relating to VOIP. Familiarity with network technology (i.e. Cisco switches and routers, firewalls, wireless devices, Netscape, or similar.)

Keywords: EDI Specialists, Inc., Harrisburg , Senior Network Administrator, IT / Software / Systems , Harrisburg, Pennsylvania

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