Technology Project & Program Manager
Company: Wolters Kluwer
Location: Harrisburg
Posted on: April 9, 2021
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Job Description:
**Job Description****_*This role may be remote, on east
coast_**The Wolters Kluwer Global Platform Organization co-creates
products and solutions with Wolters Kluwer businesses around the
globe to serve professionals in the Legal, Tax, Heath, Finance and
Compliance sectors. This wide and growing array of solutions
supports Wolters Kluwer businesses in building and expanding their
online product portfolios. The Global Platform Organization (GPO)
provides global leverage of industry and customer insight, driving
technology capabilities for local product innovation.The GPOs
Project Management Office (PMO) has been created to focus on the
organization's critical and urgent priorities. The PMO performs
project management and drives organizational effectiveness and
accountability throughout the enterprise. Reporting into the
Portfolio Manager you will be responsible for the planning process,
overall coordination, project tracking, status and budget
reporting, and on-time delivery of IT related projects. The ideal
candidate will have proficiency in Agile development methodologies,
self-reliant in using project tools and the ability to juggle
multiple projects and priorities at a time. Candidate will also
support the adoption and help drive Agile project management
practices for the organization.**Essential Duties and
responsibilities**+ Leads both software development and IT
Operations project teams through the Initiation / Ideation /
Proposal process+ Holds team accountable for timely completion and
approval of proposal+ Collaborates with sponsor to document project
goals and objectives, aligned to market and financial expectations
and needs+ Establishes plan for proposal development, including
scope, schedule, budget and quality deliverables+ Ensures a
realistic plan for product execution is created+ Supports project
teams through the execution of the project+ Holds team accountable
for execution of product development plan+ Works with functional
resource leads to obtain specific resources once project is
approved+ Identifies deviations from plan and collaborates with
project team to course correct+ Work with Product Owners, Scrum
Masters, and technology leadership to prepare for and facilitate
reporting of project status to the business and stakeholders.+
Ensure productivity by fostering cross-team communication,
empowerment, and accountability. Help teams manage and resolve
conflicts.+ Manages cross-functional interdependencies+ Stakeholder
engagement: Build relationships at executive and senior management
levels. Identify stakeholder communication strategy and develop
effective stakeholder engagement levels+ Responsible for
incorporating existing process workflows or, when none exist,
develops and documents new process workflows incorporating
cross-functional activities to achieve end-to-end project
management+ Reinforce standards and best practices for project and
program management**Other Duties**+ Performs other duties as
assigned by supervisor.**Job Qualifications**Education: _Bachelors
degree_Experience:+ At least 5 years project management related
experience for software development or IT Operations projects+
Strong knowledge working with Scrum or Kanban and clear
understanding of Agile concepts and principles+ Desired experience
working with ITSM (request, problem, incident and change
management), and facilitating product handover to operations and
support.+ Demonstrable experience of working in complex global
environment+ Strong experience with finance, cost metrics+ Proven
experience managing multiple priorities effectively and performing
under tight deadlines+ Team orientated, willing to align work with
teams profile, priorities and goalsOther Knowledge, Skills,
Abilities or Certifications:+ Excellent leadership, communication,
organization, and conflict resolution skills+ Ability to
communicate at all levels of the organization (including senior
management) on issues of strategy, risk, process, and ongoing
operations.+ Ability to work independently with little guidance and
supervision+ Strong analytical, troubleshooting, problem solving,
decision making and negotiating skills+ Able to influence,
negotiate and build consensus+ Clear and effective communication,
verbal and written+ Desired experience with Confluence and Jira+
Desired familiarity with ServiceNow or other ITSM systems+
Certification in Agile (SAFe or similar framework) is a
plus**Travel requirements**+ Travel to NY, Philly, Baltimore as
neededEQUAL EMPLOYMENT OPPORTUNITYWolters Kluwer U. S. Corporation
and all of its subsidiaries, divisions and customer/business units
is an Equal Opportunity / Affirmative Action employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or protected veteran
status.
Keywords: Wolters Kluwer, Harrisburg , Technology Project & Program Manager, IT / Software / Systems , Harrisburg, Pennsylvania
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