PTC - MS Dynamis 365 Developer
Company: TalentBurst, Inc.
Location: Harrisburg
Posted on: January 26, 2023
Job Description:
Role: MS Dynamics 365 Developer
Duration: 2-year contract
Location: Harrisburg, PA
Details: Remote role. Candidate MUST be able to be on-site first
and last day of work to pick up equipment.
Job Description:
- Leads and/or participates on project teams for system work
efforts to enterprise systems. Gathers information from user
departments to determine how to best support the needs of end
users.
- Configures and maintains enterprise systems and software to
support end users and Commission business processes. Identifies and
corrects configuration issues to restore solutions and ensure
proper operation.
- Develops and maintains Business Process Procedures (BPPs) and
other documentation.
- Aids end users by troubleshooting, analyzing, and resolving
concerns regarding enterprise systems, solutions, and
processes.
- Participates and/or assists in training of end users regarding
their specific systems and processes.
- Develops, maintains, executes, and validates test scripts and
the testing process. Coordinates with other business units to
accomplish successful implementation of changes.
- Conducts reviews and comparisons of current business processes
with the best practices to determine where business process or
system changes are necessary.
- Monitors business systems and business processes to identify
and recommend opportunities for process improvement.
- Reviews changes to legislation, contracts, regulations,
business operational procedures or systems that may impact the
Commission. Determines what changes may be necessary to incorporate
within enterprise systems.
- Utilizes various software and/or technology tools to perform
job duties.
- Performs related duties as assigned.
- Perform all duties related to the application development life
cycle including, but not limited to, determining requirements,
coding/building, unit testing, and implementation.
EXPERIENCE:
- 6 years of enterprise system experience in configuring
enterprise software, providing technical assistance, conducting
system testing, and developing end user procedures.
- Experience building Customer oriented Dynamics
applications.
- Experience in mapping and documenting customer
journeys.
- Experience with Computer Telephony Integration (CTI)
- Experience with creating dashboards and system views to make it
easy for the Customers to navigate through the system.
- Experience with importing and exporting data from/to MS
Dynamics.
- Experience with setting up Power Automate and MS
Flows.
- Experience in using Knowledge Base and smart assist
functionalities available in Dynamics.
- Experience with system configuration and deployments.
- Experience in standard D365 Online development - forms, fields,
views, dashboards, workflows, plugins, etc.
- Experience in writing custom .NET code, plugin code etc. for
high volume contact centers built on the Dynamics
platform.
- Experience in developing and maintaining easy to use Dynamics
Web Portal for customer self-service include the ability for
capturing real time payments from customers.
- Experience in developing and maintaining real time integration
between CE and F&O via LogicApps
- Experience in developing and maintaining SOAP and REST APIs to
integrate with 3rd party SAS applications.
- Experience with maintaining custom code in Azure
DevOps
- Experience in writing custom code, plugin code etc. built on
the Dynamics platform.
- Experience in enhancing ChatBOT experiences available in the
Azure platform for online customers.
- Experience in enhancing Azure BOT framework to automate
business processes.
- Experience with enhancing out of the box functions related to
General Ledger, Accounts Receivable and Credit and Collections
modules and related business processes in F&O
CERTIFICATIONS / EDUCATION:
- Bachelor's degree in information technology or closely related
field. Equivalent combination of education and/or experience may be
accepted.
- Microsoft certifications in specified technical areas are a
plus, but not required.
Keywords: TalentBurst, Inc., Harrisburg , PTC - MS Dynamis 365 Developer, IT / Software / Systems , Harrisburg, Pennsylvania
Didn't find what you're looking for? Search again!
Loading more jobs...