Law Firm Sr. Manager, Marketing Operations (NYC, Boston or DC)
Company: SourcePro Search
Location: Washington
Posted on: April 3, 2026
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Job Description:
SourcePro Search is conducting a search for a Senior Manager,
Marketing Operations. The Senior Manager, Marketing Operations is
responsible for operational functions such as budgeting, developing
and overseeing policies and procedures, reporting, and iNet
marketing content across the firm’s Marketing and Client
Development departments. The Senior Manager must be a strategic,
process-oriented self-starter. This position also requires a
client-focused, service-oriented mentality. The position sits in
the Marketing Department and oversees a Marketing Operations
Specialist. What you'll do: Budget Working with the Managing
Director, Marketing and Communications, the Chief Client
Development Officer, and all budget owners, develop department-wide
budget for all marketing and client development expenses as part of
the annual budget/planning process. Oversee the update of monthly
actual expenses against budget and produce dashboards and reports
by business unit and function, using Quickbase. Develop mid-year
and year-end forecasts, working with all budget owners to
understand actual and projected expenses. Policies and Procedures
Working with the Office of the General Counsel and Marketing and
Client Development Department leaders, ensure that Marketing and
Client Development Department policies and procedures are current
and adhere to firm, client and ethics requirements. Review and
recommend changes; draft new policies and procedures as needed.
Work with functional area leaders to ensure that department
processes are documented to ensure effective onboarding / training
and knowledge transfer across team. Serve as primary content
manager for Marketing/Client Development Department iNet pages.
Ensure that current policies and procedures are current and easily
located. Provide easy access to key marketing materials and
databases. Ensure that all content is engaging, informative and up
to date. Client Development Tracking and Reporting Working closely
with the Marketing Systems team, assist the Client Development
Directors in creating and implementing new client development
reporting tools. Track and provide monthly updates detailing
business development activity and successes (win/loss ratios,
referrals, return on networking investments, upcoming activities).
Working closely with the Marketing Systems team and Client
Development Directors, develop and oversee processes and procedures
for improved matter tracking activities for all business units.
Ensure appropriate details are captured in the firm’s experience
management system for easy output to proposal materials. Oversee
acquisition and documentation of client consent to use names, logos
and matter descriptions in marketing materials. Streamline and
document best practices for responding to RFPs and tracking
results. Experience with Quickbase or Allocadia helpful. New Hire
Training – Marketing Bootcamp Oversee Marketing Bootcamp
curriculum. Work closely with each area of the department to
reengineer new hire general training and keep outlines and
materials updated. Contract Management Serve as department lead for
firmwide contract process. Review all marketing contacts and
coordinate legal review and contract signature/execution. Educate
and advise Marketing and Client Development Department members of
policies, procedures and processes related to contracts process.
Operational Efficiency Projects Identify areas of necessary
improvement and initiate changes to Marketing and Client
Development Department processes and procedures. Work with Managing
Director, Marketing and Communications and Chief Client Development
Officer to implement process and policy changes to enhance
departments’ overall efficiency. Who you are: 10 years of
experience in a marketing operations role, ideally in an AmLaw 100
firm or other high-profile professional services organization.
Advanced skills in the Microsoft Office suite, in particular,
Excel. Experience with Quickbase preferred. Minimum BA, BS or
degree equivalent. Strong project management and process
implementation skills. Ability to work with, understand and
interpret data and analytics. Experience developing and managing
budgets. Flexibility and ability to work with a wide variety of
people and projects in a collective and collaborative manner.
Ability to lead and manage in matrixed work environment. Strong
writing and editorial skills, with particular attention to detail.
https://sourceprosearch.com/
Keywords: SourcePro Search, Harrisburg , Law Firm Sr. Manager, Marketing Operations (NYC, Boston or DC), IT / Software / Systems , Washington, Pennsylvania
