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PC Support Specialist

Company: e&e Technical Consultants, LLC
Location: Harrisburg
Posted on: December 8, 2018

Job Description:

e&e is looking for a PC Support Specialist for a 10 week assignment in Harrisburg, PA.The primary role will be to assist local on-site IT support staff with rolling out new PCs for users located in Central Harrisburg. Other duties will include reimaging PC as needed with SCCM, troubleshooting and assisting users with setup of new PC.Essential Responsibilities

  • Setup new workstations for users
  • Keep all support tickets up to date and well documented
  • As required, provided documentation on issue resolution for on-site IT
  • Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.Requirements:
    • Experience supporting PC's in a large domain environment. - 3 years
    • Install and configure PC hardware and peripherals. - 3 years
    • Repair PC's by replacing hard drives, motherboards, RAM, etc. - 3 years
    • Experience with security, disk encryption and anti-virus products on PC's and Mac's. - 3 years
    • Knowledge of Active Directory and experience troubleshooting GPO's and name resolution. - 3 years
    • Experience with managing profiles and certificates on PC's. - 3 years
    • Experience supporting PC's via remote tools (SCCM remote control, RDP). - 2 years
    • Application support for Microsoft Office 0365 on PC's. - 2 years
    • Experience using SCCM OSD task sequence imaging with a thorough understanding of their implementation, creation and optimization. - 1 year desired - provided by Dice PC, support, image, SCCM, Active Directory, hardware, hard drive, troubleshoot

      Keywords: e&e Technical Consultants, LLC, Harrisburg , PC Support Specialist, IT / Software / Systems , Harrisburg, Pennsylvania

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