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Learning Specialist-Dist Center Operations

Company: The Judge Group
Location: Harrisburg
Posted on: February 15, 2020

Job Description:

SUMMARY:As a Learning Specialist you'll be responsible for identifying, developing, facilitating and coordinating training programs and initiatives for various levels of associates including management in a Fulfillment Center and/or Call Center. In this dynamic role you will be driving the success of New Hires, Warehouse Associates, Customer Care Associates, and Leadership Teams through technical and soft-skill training WHAT YOU WILL BE DOING: Prepare and deliver all company training programs to warehouse, call center and leadership teams ensuring transference of skills and knowledge by utilizing adult learning methods. Work with leadership and the Training & Organizational Development team to conduct a comprehensive needs analysis to identity training solutions to better serve team members.Create training aids to be implemented in On-the-Job training programs Analyze productivity and quality reports to evaluate training effectiveness REPORTING STRUCTURE: Individual contributor role reporting to the Manager, Learning & Organizational Development WHAT YOU MUST HAVE Associate Degree or betterMinimum of 3 years of experience in training/organizational developmentMust have experience in a distribution, warehouse, customer service and/or inside sales environmentsKnowledge & proficiency of instructional design methodologies Strong verbal, written and presentation skills are required.Ability to communicate with all levels of team and management is requiredGood Time Management skills is requiredProficiency in Microsoft Office WHO THEY ARE: Excellent growth-oriented Fortune 700 companyWith more than one million product offerings and 75+ years of experience across industriesAs one of America's Best Large Employers (named by Forbes magazine), they care about their associates and have programs in place to help their 6,000+ team members achieve their potential. WHAT THEY ARE OFFERING: Good compensation package which includes a base salary, bonus, excellent benefits, and much more.Opportunity for career growthRelocation assistance

Keywords: The Judge Group, Harrisburg , Learning Specialist-Dist Center Operations, Other , Harrisburg, Pennsylvania

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