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DSR 2 Universal Rep

Company: Comcast
Location: Harrisburg
Posted on: October 15, 2020

Job Description:

Job Summary:Responsible for the promotion and sale of Comcast products and servicesto include video, high-speed Internet, voice and XFINITY Home. This rolefocuses on both individual sales to single family units and sales tomultiple dwelling units through relationships with property management .Utilizes advanced knowledge of Comcast's products and services as wellas sales process experience to maximize sales and effectively workassigned turf.Employees at all levels are expect to:- Understand our Operating Principles; make them the guidelines for howyou do your job- Own the customer experience - think and act in ways that put ourcustomers first, give them seamless digital options at every touchpoint,and make them promoters of our products and services- Know your stuff - be enthusiastic learners, users and advocates of ourgame-changing technology, products and services, especially our digitaltools and experiences- Win as a team - make big things happen by working together and beingopen to new ideas- Be an active part of the Net Promoter System - a way of working thatbrings more employee and customer feedback into the company - by joininghuddles, making call backs and helping us elevate opportunities to dobetter for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what's right for each other, our customers, investors and ourcommunitiesCore Responsibilities:- Demonstrates an advanced knowledge of Comcast products, promoting andselling offerings to individual customers by knocking every door withinassigned territory. Displays thorough and recent competitive knowledgeof features, benefits, product differences, pricing, and campaigns forvideo, high-speed internet, voice and XFINITY Home.- Effectively communicates and develops rapport with customers.Evaluates individual customers' existing and potential product needs andmakes recommendations. Increases customer understanding of Comcastproducts and pricing models as well as competitive advantages over otherservice providers. Evaluates competitive offers and frames response toshow the benefits of Comcast.- Possesses functional knowledge of selling reflective of 2-3 yearsexperience in the field.- Creates and executes turf management plans without assistance,utilizes experience-based sales technique, operates independently.- Shows confidence in selling ability.- Displays competent time management and organizational skills.- Meets and exceeds sales goals as established by local market.Independently establishes and organizes daily sales activities.Generates business through established and approved methods of leadgeneration. Implements effective sales closing techniques to ensureproduct installation goal is achieved.- Demonstrates a consistent record of success in residential canvassingsales environment with emphasis on business to consumer sales.- Displays thorough and advanced understanding of video, high-speedinternet, voice and XFINITY Home.- Possesses effective communication, organizational, and people skills,as well as strong customer service skills.- Illustrates strong technical capability (computer knowledge, billingsystem, databases).- Must meet the physical requirements of the job including, but notlimited to, the ability to walk and/or travel door-to-door forconsiderable distances in all types of weather conditions.- Where applicable, obtain and maintain any credentials and/or licensesnecessary to sell and/or design alarm systems as required by law.- Other duties and responsibilities as assigned.- Consistent exercise of independent judgment and discretion in mattersof significance.- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary.Job Specification:- High School Degree or Equivalent--- Generally requires 2-3 years' related experience.Comcast is an EOE/Veterans/Disabled/LGBT employer

Keywords: Comcast, Harrisburg , DSR 2 Universal Rep, Other , Harrisburg, Pennsylvania

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