Program Manager

Company: Open IT Labs LLC
Location: Harrisburg
Posted on: November 20, 2020

Job Description:

Program Manager 4 (PM4) - 8 to 9 years relevant experience The Program Manager directs, controls, administers, and regulates an enhancement or development program. The Program Manager is the individual ultimately responsible to the agency. The Program Managerrsquos primary responsibility is to drive the entire effort from start to finish. The Program Manager must ensure that the program is completed on schedule and that the final product meets the business, technical, and established quality requirements. The difference between a PM1, PM2, PM3, and PM4 will depend on the size of the project, and the breadth and scope of the project. Agency Added RD -Provide Business Analysis work to refine current requirements -Provide full range Change management duties to ensure project stays within scope to avoid additional costs -Work with business and vendor to develop Change Requests if project scope goes beyond current specifications -Knowledge of how OpenText AppWorks, Content Server and iHub is a plus but not required Standard Role Discription bull Manages, coordinates, and establishes priorities for complete life-cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the company, such as distribution, finance, and manufacturing. bull Designs project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel. bull Accountable for activities with excess delivery cycles of 8 to 12 months. bull Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders. bull Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders. bull Builds and maintains relationships with key stakeholders and customer representatives. bull Directs work planning and scheduling design work. bull Manages and tracks the program progress against the program plan. bull Serves as the primary point of contact for all program-related issues and resolution of issues. bull Coordinates and present proposals to agencies as necessary. bull Identifies and manages program risk and develops risk mitigation strategies, track to closure. bull Ensures team leads adjust and revise estimates when necessary. bull Anticipates issues and proactively address them. Resolve conflicts with sensitivity and tact. bull Coordinates the establishment of program standards and program specific procedures with team leads. bull Responsible for project compliance with standards and procedures. bull Responsible for the capturing and reporting of required program management metrics. bull Responsible for tailoring and baseline of all program templates. bull Develops and facilitates achievement of program service commitments and performance metrics. bull Ensures that tasks provide value and support the strategic direction of the program and meet service commitments conduct reviews with agencies. bull Accountable for the final program management evaluation review with stakeholders for approval upon program completion. bull Communicates effectively with customers and software hardware suppliers supporting the State as appropriate. bull Identifies and tracks issues. bull Balances workload with program membersrsquo capacity. bull Communicates to team members how their work assignments relate to and help achieve program objectives. bull Plans program specific training and orientation needs. bull Responsible for the development of estimates for the enhancement or development effort in planning, analysis, design, construction, testing, and implementation. bull Accountable for delivery of all work tasks identified in the program plan. bull Responsible for the capture and reporting of required program management metrics. bull Adjusts and revises estimates when necessary. bull Ensures all changes to scope follow processes and are documented. bull Ensures new estimates are approved by the client and agreed upon. bull Adjusts and revises estimates when necessary. bull Manages and tracks the program progress against the program plan. bull Monitors project milestones and phases to ensure the project is on schedule. bull Takes corrective actions if a project begins to slip its schedule. bull Prepares status reports on a periodic basis for program team, team leads, group leads, and program manager and appropriate stakeholders. bull Plans, organizes, prioritizes, and manages multiple work efforts across application teams. bull Develops the detailed program plan for the enhancement or development effort bull Accountable for the final program management evaluation review with stakeholders for approval upon program completion. bull Responsible for tailoring and base line of all program templates. bull Accountable to schedule or monitor status reviews, peer reviews, program management inspections, and software quality assurance work product and process reviews with the appropriate designated resources. bull Notifies team leads of project timelines, milestones, phases, work requests target dates, and approved executable work package. bull Communicates and works with users and client as necessary. bull Coordinates and presents proposals to agencies as necessary. bull Analyzes and distributes reports on program metrics associated with work items related to improvement measures. bull Ensures processes and activities are followed.

Keywords: Open IT Labs LLC, Harrisburg , Program Manager, Other , Harrisburg, Pennsylvania