Assistant Manager - Hospitality - #374 - Evenings
Company: Sheetz
Location: Harrisburg
Posted on: November 21, 2020
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Job Description:
Job Description Assistant Manager - Hospitality - #374 -
Evenings If you are a current employee, click here to apply
Location: Sheetz Stores #00374 - 3695 PAXTON ST HARRISBURG, PA
Starting Rate of Pay: $17.50 Full or Part Time: Full Time Shift
Needed: Evenings PRIMARY PURPOSE OF THIS POSITION: Profitably lead
the day-to-day operations of the store in the absence of the Store
Manager. Focus: Manage the customer experience to ensure that
Hospitality/TCF standards are being met to include inventory,
preparation, promotion, production, service and sales. Schedule *
Friday - Off * Saturday - Off * Sunday - 7am - 4:30pm * Monday -
4pm - 1:30am * Tuesday - 4pm - 1:30am * Wednesday - 4pm - 1:30am *
Thursday - 4pm - 1:30am ESSENTIAL FUNCTIONS: (other duties may be
assigned) * Assist the Store Manager by providing input into the
Recruitment, Selection, Training and Performance Management and
Discipline/Termination of employees. * Provide input into the
scheduling of staff. * Resolve customer complaints and concerns in
a timely manner. * Ensure compliance with applicable policies,
procedures and programs. * Respond to Customer Service Shops, QA
Audits, Secret Shops and SMG survey responses. * Ensure hospitality
for all store guests by overseeing timely GUEST transactions,
facilities/store cleanliness programs, implementation of
Hospitality standards, and proper hosting. * Ensure the completion
of end of day tasks. * Oversee the proper placement, pricing and
stocking of merchandise in the store. * Monitor profits through end
of day procedures, shrink indicators, lottery, stock audits,
vendors, car wash operations and retail waste. REQUIREMENTS:
(Equivalent combinations of education, licenses, certifications
and/or experience may be considered) Education * High School
Diploma or GED required. * Two-year degree in a business related
field preferred. * Successful completion of certification testing
as needed. Experience * One year experience supervising others in a
fast food, restaurant, retail or convenience operation preferred.
Licenses/Certifications * ServeSafe * Any other legally required
certification
Keywords: Sheetz, Harrisburg , Assistant Manager - Hospitality - #374 - Evenings, Other , Harrisburg, Pennsylvania
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