Sr. Enterprise Account Executive - National Accounts
Company: Frontier Communication
Location: Harrisburg
Posted on: January 12, 2021
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Job Description:
Senior Enterprise Account ExecutiveOverviewThe Sr. Enterprise
Account Executive is the catalyst behind Frontier Communications'
success as an organization. As a seasoned and experienced,
consultative sales professional, the Sr. Enterprise Account
Executive II is responsible for protecting and growing revenue
performance with our largest and most complex Enterprise
customers.The Sr. Enterprise Account Executive is expected to
develop credibility with customers by determining their
requirements through a deep understanding of their business
drivers, objectives and challenges, and to propose solutions to
those requirements comprised of Frontier's comprehensive portfolio
of information and communications technology solutions.Developing
strategies and tactics to increase customer retention, improve
customer satisfaction, and grow revenue is the mandate of the Sr.
Enterprise Account Executive.Role Your role as an--Sr. Enterprise
Account Executive includes:* Retain and grow our current customer
base* Manage and optimize current revenue of existing customer base
through retention activities, new product sales, and strategic
technology migration* Accountable for incremental growth in
assigned module(s) consisting of customers in single or multiple
vertical industries* Manage both pre- and post-sales support
resources throughout the sales cycle to retain and leverage
customer relationships, provide business solutions, and expand
existing revenue base* Pre-Sales: Product Specialists and Sales
Engineers* Post-Sales: Project Managers, Engineers, and Customer
Service SpecialistWhat makes a good Sr. Enterprise Account
Executive?* Retain and grow customer base through building
strategic partnerships and approaching opportunities through the
customer lens* Influencing others to act by gaining commitment and
agreement on add-on sales solutions* Ability to articulate client
strategies, using industry knowledge to expand business
opportunities* Resourceful and able to overcome obstacles and
barriers to find appropriate sales solutions* Partners with
internal teams to ensure operational efficiencies and serviceCore
Responsibilities* Foster extensive relationships with existing and
new customers within assigned customer module including C-Level
Executives, decision makers, influencers and key users* Retain
current customer base and expand revenue through cross/up-sell
opportunities* Develop new revenue opportunities by prospecting
potential customers* Develop and implement comprehensive Account
Plans for each assigned customer working with cross-functional
partners across Frontier to deliver results* Improve and maintain
current customer satisfaction results through engagement and
responsiveness to regular surveys and feedback* Partner
collaboratively with paired Customer Service Specialist to ensure
outstanding customer service and responsiveness* Establish self as
a trusted advisor, providing guidance on strategic initiatives in
the position to instinctively know how to provide relevant
insights* Connect client's business objectives with Frontier
Business solutions and effectively understand and respond to
customer objections* Partner with pre-sales engagement members to
align goals and ensure ongoing refinementRequirements* Deep
understanding of the network attributes, complex communication
products, and solutions sought by medium enterprise level
companies* Displays ability to create new demand by proactively
bringing new points of view to target accounts* Can identify and
articulate customer value proposition and links solutions to the
customer strategy* Consistently demonstrate the ability to convert
qualified leads into sales opportunities* Strong presentation
skills* Ability to gain and maintain credibility with C-Level
executives* Experience in crafting thoughtful strategic account
plans, and expert execution of those plans* Sales cycle management
experience, including Salesforce proficiency* Associates degree
required, Bachelors or higher Degree preferred; or equivalent
relevant experience* Minimum of 10+ years of business-to-business
experience managing and selling to complex, large-sized companies
with a proven, documented track record of success in:* Complex and
Consultative Sales Environment* Selling individual products and
integrated complex communication solutions throughout an
organization* Telecommunications industry experience(s) a plus*
Candidate must possess a valid state driver's license and have a
clean driving record
Keywords: Frontier Communication, Harrisburg , Sr. Enterprise Account Executive - National Accounts, Other , Harrisburg, Pennsylvania
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