Call Center - Outreach - Philadelphia County, Allegheny County
Company: Maximus
Location: Harrisburg
Posted on: January 15, 2021
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Job Description:
Job Description SummaryEssential Duties and Responsibilities:-
Liaison to the local offices and other area agencies as needed;
work as a point of contact to these agencies to develop working
relationships and help cases that need additional support move
through the enrollment process.- Develop relationships with
community leaders and serve as a liaison with various
constituents.- Act as a point of contact for these agencies to work
out issues or help certain cases moving through the enrollment
process.- Conduct outreach presentations to recipients and
community members as needed.- Present program education and
enrollment options to recipients.- Maintain positive relationships
with county staff, state agencies, community groups and
recipients.- Conduct outreach including phone calls, home visits
and community presentations in the field as needed.- Establish and
maintain knowledge of community and participate in community
events, other activities as needed.- Report outcomes on a ongoing
basis.- Educate clients and Agency Staff via phone and email to
support initiatives.Minimum Requirements:- High School diploma or
equivalent with 0 - 2 years of experience. MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of
Helping Government Serve the People, enabling citizens around the
globe to successfully engage with their governments at all levels
and across a variety of health and human services programs. Maximus
delivers innovative business process management and technology
solutions that contribute to improved outcomes for citizens and
higher levels of productivity, accuracy, accountability and
efficiency of government-sponsored programs. With more than 30,000
employees worldwide, Maximus is a proud partner to government
agencies in the United States, Australia, Canada, Saudi Arabia,
Singapore and the United Kingdom. For more information, visit
https://www.maximus.com. EEO Statement: Active military service
members, their spouses, and veteran candidates often embody the
core competencies Maximus deems essential, and bring a resiliency
and dependability that greatly enhances our workforce. We recognize
your unique skills and experiences, and want to provide you with a
career path that allows you to continue making a difference for our
country. We're proud of our connections to organizations dedicated
to serving veterans and their families. If you are transitioning
from military to civilian life, have prior service, are a retired
veteran or a member of the National Guard or Reserves, or a spouse
of an active military service member, we have challenging and
rewarding career opportunities available for you. A committed and
diverse workforce is our most important resource. Maximus is an
Affirmative Action/Equal Opportunity Employer. Maximus provides
equal employment opportunities to all qualified applicants without
regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status or disabled
status. SDL2017
Keywords: Maximus, Harrisburg , Call Center - Outreach - Philadelphia County, Allegheny County, Other , Harrisburg, Pennsylvania
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