Call Center Representative
Company: Aerotek
Location: Harrisburg
Posted on: April 9, 2021
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Job Description:
Aerotek is hiring in the Harrisburg, PA area for Call Center
Representatives!! Description:This position is responsible for
answering incoming phone calls from existing customers regarding
account information and offer information to potential customers.
Job Duties include: Taking new applications and process payments
via phone, document customer concerns and problems, update and
change account holder information, basic data entry and follow up
mail & email correspondence.You have an opportunity to join a local
leader in transit technology that is excited to welcome you aboard
their growing Customer Service team. Since 1939, our award-winning
organization has grown to become a leading service provider for
government agencies and transportation department across the
U.S.Performs account maintenance, including account changes,
adjustments, and statement requestsAccurately explains the
terms/conditions and policies/procedures relating to the
accountPrepares reports including CSR Daily Activity report and
cash out reportDemonstrating your ability to proactively address
customer requests and explain terms and condition you will quickly
become a top performing member of our team with opportunities to
become a CSR II or CSR III. Your colleagues here enjoy access
to...Flexible hours - Select from multiple shifts that prioritize
your work/life balanceTop Company - Our annual awards showcase
accolades like "Advanced Technology Program of 2020"Skills:customer
service, data entry, call center, inbound and outbound calls, ms
office suiteTop Skills Details:1. Call Center Experience or
Customer Service Skills2. Proficient Data Entry and Computer
Literacy3. Strong Attendance adherenceAdditional Skills &
Qualifications:Must Haves:1. Proficient Data Entry and Computer
Literacy2. Positive demeanor and customer Service Skills3.Strong
attendance history and reliable transportation4. HS Diploma or GED
Nice to Haves:1. Analytical Sills,2. Call Center Experience3.
Ability to MultitaskExperience Level:Expert Level About Aerotek:We
know that a company's success starts with its employees. We also
know that an individual's success starts with the right career
opportunity. As a Best of Staffing Client and Talent leader,
Aerotek's people-focused approach yields competitive advantage for
our clients and rewarding careers for our contract employees. Since
1983, Aerotek has grown to become a leader in recruiting and
staffing services. With more than 250 non-franchised offices,
Aerotek's 8,000 internal employees serve more than 300,000 contract
employees and 18,000 clients every year. Aerotek is an Allegis
Group company, the global leader in talent solutions. Learn more at
Aerotek.com.The company is an equal opportunity employer and will
consider all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Harrisburg , Call Center Representative, Other , Harrisburg, Pennsylvania
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