Call Center Representative

Company: Aerotek
Location: Harrisburg
Posted on: April 9, 2021

Job Description:

Aerotek is hiring in the Harrisburg, PA area for Call Center Representatives!! Description:This position is responsible for answering incoming phone calls from existing customers regarding account information and offer information to potential customers. Job Duties include: Taking new applications and process payments via phone, document customer concerns and problems, update and change account holder information, basic data entry and follow up mail & email correspondence.You have an opportunity to join a local leader in transit technology that is excited to welcome you aboard their growing Customer Service team. Since 1939, our award-winning organization has grown to become a leading service provider for government agencies and transportation department across the U.S.Performs account maintenance, including account changes, adjustments, and statement requestsAccurately explains the terms/conditions and policies/procedures relating to the accountPrepares reports including CSR Daily Activity report and cash out reportDemonstrating your ability to proactively address customer requests and explain terms and condition you will quickly become a top performing member of our team with opportunities to become a CSR II or CSR III. Your colleagues here enjoy access to...Flexible hours - Select from multiple shifts that prioritize your work/life balanceTop Company - Our annual awards showcase accolades like "Advanced Technology Program of 2020"Skills:customer service, data entry, call center, inbound and outbound calls, ms office suiteTop Skills Details:1. Call Center Experience or Customer Service Skills2. Proficient Data Entry and Computer Literacy3. Strong Attendance adherenceAdditional Skills & Qualifications:Must Haves:1. Proficient Data Entry and Computer Literacy2. Positive demeanor and customer Service Skills3.Strong attendance history and reliable transportation4. HS Diploma or GED Nice to Haves:1. Analytical Sills,2. Call Center Experience3. Ability to MultitaskExperience Level:Expert Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Harrisburg , Call Center Representative, Other , Harrisburg, Pennsylvania