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Team Manager, IT

Company: West Penn Allegheny Health System
Location: Harrisburg
Posted on: May 3, 2021

Job Description:

Company :Highmark HealthJob Description : I.u00a0u00a0 u00a0GENERAL OVERVIEW: u00a0Manages activities of various IT personnel. u00a0Makes decisions on personnel actions (promotions, hiring, terminations, etc.) u00a0Develops talent, Addresses resource management, cultivates capabilities of staff, planning and coordination of work, and managing performance. u00a0Responsible for the oversight of the daily operations. u00a0Controls expenses within the operating unit and is responsible for meeting budget goals. u00a0Actively involved in the coordination, implementation, problem solving, communication, and training of new technologies and processes, as they are developed and moved into the environment.II.u00a0u00a0 u00a0ESSENTIAL RESPONSIBILITIES: u00a01.u00a0u00a0 u00a0Provides subject-matter direction and guidance to lower-level staffu2022u00a0u00a0 u00a0Trains, develops, and mentors staffu2022u00a0u00a0 u00a0Assigns, monitors, and reviews progress and accuracy of worku2022u00a0u00a0 u00a0Provides technical leadership in first-line resolution of complex technical problems2.u00a0u00a0 u00a0Provides Staff Management oversightu00a0u2022u00a0u00a0 u00a0Hires, promotes, separates or makes recommendations regarding sameu2022u00a0u00a0 u00a0Conducts performance reviews and assesses, manages performance u00a0u00a0u2022u00a0u00a0 u00a0Engages in skills assessments and promotes professional development of staffu2022u00a0u00a0 u00a0Assigns tasks, schedules work and establishes prioritiesu00a03.u00a0u00a0 u00a0Adheres to Departmental budgeting and fiscal responsibilitiesu2022u00a0u00a0 u00a0Oversees process for recording hoursu2022u00a0u00a0 u00a0Schedules work and assignments to maximize appropriate use of resourcesu00a0u00a0Optimizes the utilization of resources by applying appropriate concepts, technologies and workflows4.u00a0u00a0 u00a0Provides deep expertise in assigning and overseeing work of staff. u00a0Visualizes, articulates, and solves moderately complex problems/issuesu2022u00a0u00a0 u00a0Communicates effectively with all levels of the organizationu2022u00a0u00a0 u00a0Connects strategy to employeeu2019s job responsibilityu2022u00a0u00a0 u00a0Participates, as necessary, in training and development to remain current in field(s) of expertise.5.u00a0u00a0 u00a0Actively participates in project teamsu2022u00a0u00a0 u00a0Manages and tracks project details6.u00a0u00a0 u00a0Promotes continuous improvement of processes and delivery of results within assigned unit/area. Ensure compliance with corporate [and industry?] standards, policies and regulations (SOX, SSP, DIACAP, PHPLC, etc.)7.u00a0u00a0 u00a0Provides leadership during periods of transition as the organization changes to respond to business opportunities/challenges, new technologies, legislation and other environmental factors8.u00a0u00a0 u00a0Other duties as assigned or requested.III. QUALIFICATIONS:Education, Licenses/Certifications, and Experienceu00a0Minimumu2022u00a0u00a0 u00a0Bacheloru2019s Degree in Computer Science, Information Science or comparable majoru00a08+ yearsu2019 experienceu2022u00a0u00a0 u00a0Or Masteru2019s Degree +2 years exp.u00a0u00a0 u00a0PreferredMasteru2019s DegreeKnowledge, Skills and Abilities u00a0SCCMBasic computer troubleshootingEnd user computing experienceUnderstanding of how patching and software packaging worksWindows 10 exp.A Team Manager must also possess the following knowledge, skills and abilities: u00a0(1)u00a0u00a0 u00a0 Working knowledge of reporting softwareu00a0(2)u00a0u00a0 u00a0Proficient knowledge of end-user personal computing skills(3)u00a0u00a0 u00a0Proficient PC skills and knowledge on files and folders.(4) u00a0 u00a0Proficient analytical skills and problem solving abilities.(5) u00a0 u00a0Strong interpersonal skills to manage employees and interact appropriately with senior management, internal clients, andu00a0external customers u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0u00a0(6) u00a0 Ability to adapt to change, multi-task, meet multiple deadlines, collaborate, lead others, work on a regular and timely basisu00a0and work irregular hours, holidays and weekends.u00a0Language (Other than English):NoneTravel Requirement:0% - 25%PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONSPosition TypeOffice-basedTeaches / trains others regularlyNeverTravel regularly from the office to various work sites or from site-to-siteOccasionallyWorks primarily out-of-the office selling products/services (sales employees)NeverPhysical work site requiredYesLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsNeverDisclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this pliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.u00a0 In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companyu2019s Handbook of Privacy Policies and Practices and Information Security Policy.u00a0Furthermore, it is every employeeu2019s responsibility to comply with the companyu2019s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.ighmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.EEO is The LawEqual Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, For accommodation requests, please contact HR Services Consumer Privacy Act Employees, Contractors, and Applicants Notice

Keywords: West Penn Allegheny Health System, Harrisburg , Team Manager, IT, Other , Harrisburg, Pennsylvania

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