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UN-Sales Consultant

Company: Comcast
Location: Harrisburg
Posted on: May 3, 2021

Job Description:

Job Summary

No text available

Job Description

Responsible for promoting and selling Comcast products and services to

both new and existing customers while engaging with them in a retail

store location. Communicate effectively with customers to inform them

of the features, benefits, and use of all products and services.

Educate and assist them on their purchase decision and offer the best

possible technology solution to meet their needs. Explain and

illustrate the advantages of their purchase decision and place an order

on their behalf while they are inside the retail store. Demonstrate

strong customer-focused service, both on and off the sales floor, and

transform every customer interaction into a positive customer

experience. Provide effective collaboration with other Comcast

employee's and exhibit strong skills in the areas of relationship-

building and sales presentation.

Core Responsibilities:

  • Provide strong understanding and enthusiasm around technology,

especially around Comcast products and services. Maintain detailed

sales product knowledge, including competitive information.

  • Provide superior customer service with all customer interactions.

Evaluate customers' potential product needs and make appropriate


  • Utilize retention techniques to proactively retain existing customers

from canceling service.

  • Meet or exceed sales quotas in an accountability-based culture.
  • Manage store inventory, process equipment transactions, and handle

high volumes of cash and other payment activity with a focus of

maximizing the customer experience.

  • Work in a fast paced, high-volume environment and, where applicable,

cover multiple store locations throughout the operating area; may be

asked to travel to other Customer Service Centers to offer additional


  • Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned.


Base Pay: $12.59

Total Target Compensation (Base Pay plus Targeted Commission): $20.28

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Keywords: Comcast, Harrisburg , UN-Sales Consultant, Other , Harrisburg, Pennsylvania

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