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Responsible for promoting and selling Comcast products and
both new and existing customers while engaging with them in a
store location. Communicate effectively with customers to inform
of the features, benefits, and use of all products and
Educate and assist them on their purchase decision and offer the
possible technology solution to meet their needs. Explain
illustrate the advantages of their purchase decision and place
on their behalf while they are inside the retail store.
strong customer-focused service, both on and off the sales
transform every customer interaction into a positive
experience. Provide effective collaboration with other
employee's and exhibit strong skills in the areas of
building and sales presentation.
- Provide strong understanding and enthusiasm around
especially around Comcast products and services. Maintain
sales product knowledge, including competitive information.
- Provide superior customer service with all customer
Evaluate customers' potential product needs and make
- Utilize retention techniques to proactively retain existing
from canceling service.
- Meet or exceed sales quotas in an accountability-based
- Manage store inventory, process equipment transactions, and
high volumes of cash and other payment activity with a focus
maximizing the customer experience.
- Work in a fast paced, high-volume environment and, where
cover multiple store locations throughout the operating area;
asked to travel to other Customer Service Centers to offer
- Regular, consistent and punctual attendance. Must be able to
nights and weekends, variable schedule(s) and overtime as
- Other duties and responsibilities as assigned.
Base Pay: $12.59
Total Target Compensation (Base Pay plus Targeted Commission):
Our sales compensation programs offer the potential for
significant upside above targeted earnings for those who
overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides
to compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That's why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers
site for more details.