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Program Manager

Company: Public Health Management Corporation
Location: Harrisburg
Posted on: May 3, 2021

Job Description:

The Program Manager is responsible for managing PA NEN's Social Marketing Campaign, Training and Education Programs that focus its efforts on policy, systems and environmental (PSE) efforts to increase access to healthier environments for SNAP-eligible individuals and under-resourced communities. Primary responsibilities include managing the social marketing contract, supervising staff, quarterly and annual reports, maintaining communication and relationships with program sites, managing day-to-day program logistics, developing new methods and approaches to improving messaging.

This position is located in Harrisburg.

Hours: Monday through Friday, 8:30 am - 5:00 pm


Program Management

  • Manages and/or implements, with support from the Executive Director, day-to-day logistics of programmatic and some administrative activities for multiple contract- and grant-funded initiatives to ensure achievement of project deliverables on or ahead of schedule.
  • Leads program planning and monitoring goals and objectives to support team and programmatic growth.
  • Monitors program quality
  • Utilizes reports from the data and evaluation team to inform program implementation.
  • Contributes, facilitates, and encourages staff to contribute to new approaches to improve program delivery, content, and/or evaluation to better serve SNAP-eligible individuals and under-resourced communities.
  • Builds and maintains strong relationships with funders, program partners, and project staff to ensure effective communication and efficient program oversight.
  • Convenes and leads regularly scheduled staff meetings for optimal team building and performance, program quality assurance, and communication.
  • Represents PA NEN at regular grantee/partnership meetings as needed.
  • Ensures educational materials are culturally appropriate for diverse populations, especially for those with limited reading and English skills.
  • Keeps abreast of innovative and evidence-based work in social marketing and event planning approaches and health disparities, and shares information and resources with staff as appropriate.
  • Participates in and initiates conversations that bring forth new ideas and concepts that align with PA NEN's strategic plan in regularly scheduled team meetings.
  • Participates in grant writing tasks as needed by upper management to develop concepts, support organizational initiatives and contributes content expertise as needed.


  • Supervises program assistant
  • Supports staff in defining priorities, deadlines, and resolving any program challenges in accordance with direction provided by the Assistant Director.
  • Conducts program hiring and oversees training and orientation of new program staff.
  • Identifies staff strengths and areas for growth, and provides coaching and mentorship to support staff in professional and personal growth and development of skills and competencies to be successful in their role.
  • Writes and conducts annual staff performance management reviews in a timely manner, including professional development objectives and milestones. Approval and oversight for review is provided by the Executive Director.
  • Works with colleagues to foster a cohesive team-oriented work environment.
  • Provides guidance to nutrition team to ensure compliance with contracts and funding guidelines.
  • Assists with publicizing program and program outcomes, including abstracts, posters, and presentations.
  • Communicates formally on a bi-weekly or weekly basis with supervisor and direct reports.
  • Enforces agency policies and procedures.
  • Other relevant duties as assigned.

Administrative Activities:

  • Reviews staff program and travel expenses to ensure expenditures are in compliance with budget and budget guidance.
  • Writes and/or edits reports of project activities and SNAP-Ed reporting and prepares final draft for director review and submission to funder(s).

Professional Experience Requirement:


  • 1-2 years of demonstrated ability to effectively supervise and lead teams of staff.
  • 1-2 years of demonstrated experience managing programs and contracts that focus on implementation of public health/education and/or community-based programs/initiatives.
  • Knowledge of Social Marketing principles.
  • Demonstrated ability to develop, implement and follow project timelines to ensure completion of project deliverables on or ahead of schedule.
  • Ability to identify and prioritize tasks based on project and organizational needs and manage competing priorities.
  • Ability to work both independently and in a team environment to meet objectives with minimal supervision.
  • Experience working with diverse populations, including SNAP-eligible individuals and under-resourced communities in a variety of settings.
  • Excellent problem solving, conflict resolution, time management and professional communication (written and oral) skills.
  • Must be willing to travel.
  • Proficient in Microsoft Office Suite.


  • Knowledgeable in the Food and Nutrition Service (FNS) Supplemental Nutrition Assistance Program (SNAP).
  • Experience monitoring budgets.
  • Experience with grant writing for community health or related field.
  • Personal commitment to promoting and being a role model for healthy eating and physical activity.

Education requirement:

  • Bachelor of Science Degree in Marketing, public health, health education, or equivalent.


  • Commensurate with education and work experience, full benefits package.

Keywords: Public Health Management Corporation, Harrisburg , Program Manager, Other , Harrisburg, Pennsylvania

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