Business Account Administrator

Company: Advantage Sales & Marketing LLC dba Advantage
Location: Harrisburg
Posted on: May 3, 2021

Job Description:

Business Account Administrator

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Business Account Administrator to be responsible for administrative activities related to assigned clients.  Work closely with Sales Team Leader and other support personnel.  Main responsibilities include claims, deductions, and promotion forms management; assists with performing administrative activities, and facilitates problem resolution by maintaining communication and serving as a liaison to the Sales Team, customer service personnel, and other support staff.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off 

Responsibilities:

• Administer the claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records.
• Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team.
• Assist Business Development Specialist with repayments, receivables, and collections.
• Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team.
• Maintain efficient forms management process through consistent application and training.
• Database set-up and administration, communication, and tracking as necessary of all orders in EDI to include reconciliation.

Qualifications:

• High School Diploma or GED or equivalent experience required
• 1-3 years of experience in applicable field
• Ability to make oral presentations; Excellent written and verbal communication skills
• Working knowledge of syndicated data
• Ability to visualize and plan objectives and goals strategically
• Excellent customer service orientation

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Job Duty

Claims Deduction Management

• Administer the claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records
• Enter and reconcile Client promotions in GenWeb program
• Support Business Development Specialist and reconcile promotions in the clients portals / system

Administrative Support

• Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team
• Assist Sales Team in coordinating events, including trade shows, meetings, and client market visits
• Assist Sales Team in creating sales presentations
• Maintain the internal system for authorizations (ADL) and ensures distribution lists are up-to-date

Collections

• Process invoices and billing
• Assist Business Development Specialist with repayments, receivables, and collections

Client and Customers

• Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team
• Interface with Customers and Clients to ensure outstanding customer service 

Promotions Forms Management

• Maintain efficient forms management process through consistent application and training
• Maintain promotional materials through tracking vehicles (i.e. spreadsheets, sample inventories, quotes, and bonus tracking)
• Administer process for providing Sales Team with accurate and timely promotional contracts 

Order Processing

• Database set-up and administration, communication, and tracking as necessary of all orders in EDI to include reconciliation

Supervisory Responsibilities

Direct Reports

- This position does not have supervisory responsibilities for direct reports

Indirect Reports

- This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

- Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job. 

- Travel up to 25% 

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required) High School Diploma or GED or equivalent experience

Field of Study/Area of Experience: 

- 1-3 years of experience in applicable field

Skills, Knowledge and Abilities

• Ability to make oral presentations
• Working knowledge of syndicated data
• Strong prioritization skills
• Ability to visualize and plan objectives and goals strategically
• Excellent written communication and verbal communication skills
• Excellent customer service orientation
• Good interpersonal skills
• Team building Skills
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. 

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Keywords: Advantage Sales & Marketing LLC dba Advantage , Harrisburg , Business Account Administrator, Other , Harrisburg, Pennsylvania