Customer Service Representative
Company: Clopay Corporation
Posted on: May 3, 2021
Clopay Coporation is North America's largest residential garage
door manufacturer. We pride ourselves on delivering exceptional
customer service as well as unsurpassed quality and innovative
products. Our employees are the cornerstone of our success and we
are looking for dynamic individuals to join our team.
We have an excellent opportunity for a Customer Service
Representative in our Harrisburg, PA Distribution Center.
In this position, the successful candidate will perform the
following job responsibilities:
- Communicate with customers in person at the Distribution Center
and by telephone in entering orders under automation system
- Assist in pricing of quotes and orders under automation system
- Balance daily invoice edit.
- Audit open order reports weekly.
- Follow up on customers' claims for credit.
- Manage all system invoicing on COD and open-term accounts.
- Manage bookkeeping procedures required for setting up and
maintaining current open terms and C.O.D. accounts, including
requisitions for new customer codes.
- Assist with furnish and install programs whenever necessary,
and process furnish and install invoicing and installer
- Distribute all incoming and outgoing mail.
- Handle all incoming telephone calls: field telephone calls for
product, as well as calls concerning bookkeeping or accounting
- Various administrative duties
- A high school degree is required, along with a minimum of 3-5
years of customer service experience, preferably in a manufacturing
- Basic computer skills are required with a familiarity of
Microsoft Office Products.
- Previous clerical or office experience is beneficial.
Our employees are rewarded with competitive compensation,
comprehensive benefits including tuition reimbursement, paid
holidays, sick and vacation time as well as a matching 401(k)
Please visit our website at [ Link Removed ] to learn more about
our company. An Equal Opportunity Employer, providing a drug-free
EOE Male/Female/Disabled/Veteran - We welcome applications from
Veterans and the Disabled!
Keywords: Clopay Corporation, Harrisburg , Customer Service Representative, Other , Harrisburg, Pennsylvania
Didn't find what you're looking for? Search again!