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Clinical Quality Management Analyst

Company: West Penn Allegheny Health System
Location: Harrisburg
Posted on: May 3, 2021

Job Description:

Company :Highmark IncJob Description : JOB SUMMARYThis job works with appropriate departments in the areas of compliance, process improvement, medical record review and coding, and member and provider satisfaction for all product lines.u00a0 Recommends and implements process improvements related to the potential of quality medical care and service to members and to improve documentation of these services for appropriate ICD 10-CM coding.u00a0 Serves as a resource and educator regarding provider and office staff medical record documentation, federal and state standards including CMS and NCQA standards and continuous quality improvement principles.u00a0 Perform special studies per audits, conducting office site visits and medical records reviews, ensuring improvement in performance for various initiatives in a timely manner.u00a0 May coordinate credentialing, re-credentialing, member complaint investigations, Medical Director site visit requests, facility site visit requests, activities to include other reviews, audits, accreditation activities as requested on behalf of the organization.u00a0ESSENTIAL RESPONSIBILITIESDevelop and manage process improvement initiatives from the Organization for member and providers to include detailed data analysis, process analysis, report generation, medical record documentation, and HCC Coding.u00a0u00a0u00a0Conduct, collect and analyze information and data from office site and/or medical record reviews to continually improve the care, services, proper documentation and coding for members, to properly assign ICD10-CM codes to chronic conditions, and coordination with the revenue programs, credentialing and quality improvement programs to improve STARS, value based care and achieve and maintain accreditation.Monitor changes, corrections and clarifications in applicable regulatory/accrediting body requirements and make adjustments to the compliance plan and to follow CMS Coding Guidelines.Conduct retrospective, concurrent, and prospective, semi-annual and annual audits, identify gaps and communicate results.u00a0 Conduct continuing education to providers on STARS, HEDIS, and HCC Coding.u00a0 Conduct re-audits as neededOther duties as assigned or requested.EDUCATIONRequiredCurrent state RN or LPN license or Bacheloru2019s degree in a Healthcare-related fieldSubstitutions6 years of progressive medical coding experiencePreferredNoneEXPERIENCERequired3-5 years of relevant, progressive experience in the area of specializationPreferredNoneLICENSES OR CERTIFICATIONSRequiredCPC, CRC, RHIA, or CCS CertificationPreferredNoneSKILLSAn understanding of Total Quality Management (TQM) concepts, techniques, process and outcome measurements ( 1-2 years)An understanding of statistics is also preferred in order to analyze various reports and validate study methodologies (1-2 years)Excellent verbal communication skills and professional manner, excellent written communication skills and a familiarity with a variety of writing styles.u00a0u00a0 Must be able to communicate with medical administrators, including Medical Directors and Physician Advisors related to problem identification, action plan implementation, ongoing monitoring and problem resolution. (1-2 years)Demonstrated computer literacy and knowledge of information systems and comparative data bases.u00a0 Working knowledge of Microsoft Office software (Word, Excel, Access, PowerPoint, etc.) (1-3 years)Well-developed, analytical and problem solving skills with the ability to understand and interpret clinical dataPrior project management experience preferred (1-3 years)Language (Other than English):NoneTravel Requirement:0% - 25%PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONSPosition TypeOffice-basedTeaches / trains others regularlyOccasionallyTravel regularly from the office to various work sites or from site-to-siteRarelyWorks primarily out-of-the office selling products/services (sales employees)NeverPhysical work site requiredYesLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsNeverDisclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this pliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.u00a0 In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companyu2019s Handbook of Privacy Policies and Practices and Information Security Policy.u00a0Furthermore, it is every employeeu2019s responsibility to comply with the companyu2019s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Referral Level Payout ighmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.EEO is The LawEqual Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, For accommodation requests, please contact HR Services Consumer Privacy Act Employees, Contractors, and Applicants Notice

Keywords: West Penn Allegheny Health System, Harrisburg , Clinical Quality Management Analyst, Other , Harrisburg, Pennsylvania

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