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Front End Supervisor

Company: Jobleads
Location: Harrisburg
Posted on: May 3, 2021

Job Description:

Store Management | Harrisburg, IL | Full Time Job Description Job Title: Front-End Supervisor Job Location:Store Reports to: Operations Manager FLSA Status: Hourly Non-Exempt JOB SUMMARY The purpose of the Front-End Supervisor is to ensure that the front end of the store is running properly with the team of Customer Service Specialists, Cashiers, and Loaders. JOB DUTIES AND ESSENTIAL FUNCTIONS Partnering with the Operations Manager to schedule the front-end associates Ensure all newly hired front-end associates receive and complete the proper training Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits Oversee the Buy Online Pick Up in Store (BOPIS) process and customer interactions with online transactions May provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption Complete Daily Sales Report and send to Store Support Center Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve them Ordering all store supplies that relate to front-end operations May be required to cross train and perform other duties QUALIFICATIONS 3+ years retail cashier or Customer Service Manager experience preferred Detail oriented with demonstrated math skills for cash handling Excellent communication skills to implement policies and procedures, direct staff, and provide customer service Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire on-boarding process remotely Ability to complete computer-based training SUPERVISORY RESPONSIBILITIES Supervise and direct a team of Customer Service Specialists, Cashiers, and Loaders May contribute to completing first interviews and providing recommendations for hiring decisions to the Operations Manager PHYSICAL REQUIREMENTS Close vision for computer work Repetitive wrist movements on keyboard Ability to stand and/or walk for long periods of time Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Keywords: Jobleads, Harrisburg , Front End Supervisor, Other , Harrisburg, Pennsylvania

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