A great banking experience starts with a great team! Mid Penn
Bank is now hiring a Full Time Customer Service Representative at
our Front Street, Harrisburg, PA branch.
We believe that our ongoing success depends upon a skilled,
satisfied and valued work force. As a member of our team, you can
expect opportunities to develop your skills to help you excel in
your role and achieve your professional career goals. We offer a
comprehensive range of flexible benefits to support your personal
and financial well-being. Our inclusive culture encourages all
employees to share ideas, collaborate, and contribute to the values
that make us a winning team for our customers, shareholders, and
The Customer Service Representative is responsible for
performing a variety of duties to support the customer service
function of a community office, coordinating work within the
department, as well as with other departments. This individual is
also responsible for reporting pertinent information to the
immediate supervisor and responding to inquiries or requests for
- Opens deposit accounts and takes loan applications.
- Responds to customer questions, quotes rates and payments,
- Helps with account maintenance such as address changes, change
of account signers, etc.
- Assists customers in obtaining specialized services from other
bank departments, such as mortgage, wealth management, merchant
services, trust services, and commercial loans; provides help to
customers with specific inquiries or service problems.
- Serve as a Teller, when required.
Education & Qualifications:
- A high school diploma or equivalent with an emphasis in a
- Notary experience preferred or ability to obtain notary as
- A minimum of one (1) year of experience in related positions
Proficient reading, writing, grammar, and mathematics skills;
proficient interpersonal relations and communicative skills;
proficient PC skills, including working knowledge of Microsoft Word
and Excel; knowledge of branch policies and procedures; supervisory
skills sufficient to manage employees; ability to sit, stand, walk,
bend, stoop, reach with hands or arms, use hands to manipulate
objects and lift items weighing 50 lbs. or less; visual, auditory
and speaking skills; valid driver's license is required.
Mid Penn Bank offers rewarding career opportunities, competitive
wages, great incentives and benefits.
Qualified applicants are considered without regard to race,
color, age, sex, sexual orientation, gender identity, religion,
national origin, genetic information, pregnancy, disability, or
protected veteran status. We also comply with all applicable laws
governing employment practices and do not discriminate on the basis
of any unlawful criteria.
Disabilities/Sexual Orientation/Gender Identity.