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Senior- to Principal-level Customer Experience Designer (Fre

Company: Red Privet, LLC
Location: harrisburg
Posted on: May 3, 2021

Job Description:

Senior- to Principal-level Customer Experience Designer (Freelance)

Location: Harrisburg or Remote | Type: Freelance | Experience: 3+ years

Job Description

Red Privet is looking for a freelance, seasoned designer with demonstrated leadership to work on long- and short-term design projects (mobile and responsive web).

Responsibilities

  • Work directly with client project teams to facilitate design sessions, provide feedback on wireframes, and lead definition of patterns and standards.
  • Collaborate and with clients, team members, and other stakeholders to translate rough ideas and opportunities into clear concept models, tangible prototypes, and elegant screen designs.
  • Participate in and facilitate customer research and usability testing activities.
  • Be a champion for users needs from requirements gathering through solution definition.
  • Develop information architecture, interaction flows and user interface deliverables, including wireframe mockups, detailed visual design mockups, storyboards, flow diagrams, etc.
  • Elicit requirements and fully document design work products.
  • Participate in the full design and development cycle to ensure that creative innovations in user-centered design are faithfully delivered to our clients.
  • Participate with Red Privet project teams, report status and escalate issues appropriately.

Qualifications

  • Minimum 2 years user-centered design experience (3+ preferred).
  • Demonstrated skill applying user-centered design practices, e.g., using ethnography data, user needs analysis, participatory design, end-user observation data, and usability testing data to influence design decisions.
  • Strong design facilitation skills leading project teams in participatory and collaborative design sessions.
  • Strong application of interaction design best practices.
  • Clear understanding of usability heuristics and experience performing real-time design evaluations.
  • Demonstrated experience solving complex user (cognitive) problems through visual design, interaction design, and usability expertise.
  • Has performed various information architecture tasks including site maps, content matrixes, customer scenarios, flow diagrams, wireframes, card sorting, labeling schemes.
  • Ability to rapidly sketch out user-flows with pencil and paper, whiteboards, or post-it notes.
  • Strong experience developing interactive prototypes and documentation to aid evaluation of designs for complex applications. Experience with Axure a plus.
  • Strong design foundation including adept use of grids, typography, color harmony, etc.
  • Has designed for accessibility, Section 508-compliance.
  • Excellent visual, verbal, and written communication skills, with the ability to effectively engage and convey ideas to technical and business teams with passion and diplomacy.
  • Associates Degree required, Bachelors or Masters Degree preferred.
  • Must be a U.S. Citizen.
  • Willingness to submit to drug screening and background check (client requirement).

No phone calls please. No third parties.

Job openings

Director, Design and Production

Harrisburg, PA

Red Privet is looking for a full-time Director, Design and Production to lead our user experience design and media production and act as the bridge between our UX strategists and technical development.

Senior- to Principal-level Customer Experience Designer

Harrisburg or Semi-Remote

Red Privet is looking for a full-time, seasoned designer with demonstrated leadership to work on long- and short-term design projects.If you have the curiosity of a researcher and the intensity of a designer, then wed like to talk with you.

Were always looking to work with talented individuals.
Send your resume and portfolio to: careers@redprivet.com

No phone calls please. No third parties.

A Letter from Matt Hummel, Red Privet Founder

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Senior- to Principal-level Customer Experience Designer

No phone calls please. No third parties.

Keywords: Red Privet, LLC, Harrisburg , Senior- to Principal-level Customer Experience Designer (Fre, Other , harrisburg, Pennsylvania

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