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Call Center Customer Care Representative

Company: CJ Pony Parts
Location: Harrisburg
Posted on: May 3, 2021

Job Description:

CJ Pony Parts, Inc. is seeking energetic, customer service-oriented professionals with a drive to succeed.

Successful candidates will be responsible for assisting customers in the purchase of their auto parts by offering next-level customer service, knowledgeable and helpful conversation, and timely follow-through.

Think you have what it takes? Apply now and find out!

Day to Day Responsibilities:

  • Handle incoming calls from customers who are placing orders, inquiring about products, returning product, etc.
  • Assist customers in our showroom.
  • Provide purchasing suggestions.
  • Enter and process orders/returns.
  • Answer questions/educate customers.
  • Follow up with customers regarding questions, issues with orders and complaints.

Job Requirements:

  • Comprehensive knowledge of customer service
  • Strong communication and interpersonal skills (verbal, written, and listening)
  • Strong Microsoft Office skills
  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired.
  • Automotive knowledge a plus, but not required.

Why CJ Pony is for You:

  • Competitive starting salary
  • Career stability
  • Opportunity for growth
  • Excellent benefits
  • Strong, well-rounded training programs
  • Schedule flexibility

Who Are We?

Founded in 1985 by two friends and their passion for driving a cool, classic Mustang, CJ Pony Parts is all about the love of automotive restoration and performance hobby. Our ongoing mission: The improvement of the automotive communities' ability to enjoy their hobby is accomplished with an easy-to-use and function-rich website backed by some of the best professional automotive enthusiasts in the business who work 24/7 to ensure the best quality and customer service!

Our companys mission is the improvement of the automotive communities' ability to enjoy their hobby. We accomplish this with an easy-to-use and function-rich website backed by some of the best professional automotive enthusiasts in the business that are working 24/7 to ensure the best quality and customer service. Our culture is critical to our success and is based on our Core Values of Teamwork, Respect, Customer Service, Integrity, and Innovation.

CJ PONY PARTS IS AN EOE.

Keywords: CJ Pony Parts, Harrisburg , Call Center Customer Care Representative, Other , Harrisburg, Pennsylvania

Click here to apply!

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