Company: A.C. Coy
Posted on: June 6, 2021
This team is responsible for supporting workstations, laptops,
Macs, and all device peripherals (print issues, docking issues,
scanning, etc.) The candidate will be responsible for maintaining
device compliance and health; this includes tracking down PCs that
have broken SCCM clients, are out of compliance with updates, or
are reported to have application or operating system issues.
Monitor incident queues for issues and take ownership and assist
customers as required
Keep all support tickets up to date and well documented
As required, provided documentation on issue resolution for other
Monitor and report on PC issues, escalate issues; work with other
teams including SCCM, Active Directory, Security, and the IT
Keywords: A.C. Coy, Harrisburg , Desktop Support, Other , Harrisburg, Pennsylvania
Didn't find what you're looking for? Search again!