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QA Coordinator - WFS

Company: Res-Care, Inc.
Location: Harrisburg
Posted on: June 6, 2021

Job Description:

Our Company


Conducts case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met

Submit weekly QA reports in a timely manner to Project Director

Present consistent feedback to management regarding areas that need improvement

Ensure 100% of clients participate in the client satisfaction survey

Ensure all clients receive a return call within 24 hours of calling and leaving a message

Reviews quality assurance standards, studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs

Creates, implements and monitors standard operating procedures

Other duties as assigned


Associate degree in Human Services, education, psychology, sociology or related field required, bachelor degree preferred

Minimum 2+ years related experience

Demonstrate knowledge of quality assurance procedures and federal, state and local coalition laws and mandates

Demonstrate knowledge of computers and knowledge of data management processes

Demonstrate knowledge of eligibility determination processes and filing procedures

About our Line of Business

Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation's leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.

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Keywords: Res-Care, Inc., Harrisburg , QA Coordinator - WFS, Other , Harrisburg, Pennsylvania

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